Job Title:  T&T | EAD | HCE | Cloud Automation | Bengaluru

The Team

Deloitte’s Technology & Transformation practice helps organizations unlock the value of technology by modernizing infrastructure, automating operations, and building secure, scalable, and resilient cloud platforms. Our global network provides strategic guidance and implementation services across cloud transformation, DevOps, infrastructure automation, cloud-native technologies, and enterprise technology modernization.

Our practice works across AWS cloud services, Infrastructure as Code, containerization, CI/CD, automation, cloud security, observability, and Site Reliability Engineering to enable organizations to accelerate innovation, improve operational efficiency, and deliver reliable technology solutions.

Key Responsibilities

• 8+ years of experience in IT/SRE automation, AIOps, service management, or related areas.
• Strong hands-on experience with AI/GenAI, LLM-based automation, workflow automation, ITSM, observability, and ChatOps.
• Experience with platforms/tools such as ServiceNow, Microsoft Teams, Azure/AWS/GCP, observability platforms, and automation/orchestration tools is desirable.
• Strong understanding of SRE, incident/problem management, ITIL, automation governance, and operational analytics.
• Experience with Python, PowerShell, REST APIs, and automation/scripting.
• Hands-on exposure to ServiceNow or other ITSM platforms.
• Experience with Ansible, Terraform, Jenkins/GitHub Actions, or similar automation/DevOps tools.
• Familiarity with Azure/AWS and monitoring/observability tools such as Splunk, Grafana, or Prometheus.
• Exposure to AI/GenAI tools, LLMs, prompt engineering, or AI-powered automation.

Education

• Any Degree, Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.

Location and Way of Working

• Base Location: Bengaluru