Job Title:  T&T - EAD - Senior Consultant - Functional Testing - Bengaluru - Engineering

The team

Deloitte’s Technology & Transformation practice can help you uncover and unlock the value buried deep inside vast amounts of data. Our global network provides strategic guidance and implementation services to help companies manage data from disparate sources and convert it into accurate, actionable information that can support fact-driven decision-making and generate an insight-driven advantage. Our practice addresses the continuum of opportunities in business intelligence & visualization, data management, performance management and next-generation analytics and technologies, including big data, cloud, cognitive and machine learning.       

Your work profile

We are looking for a senior QA Engineer with foundational experience in B2C eCommerce platforms and CRM systems (Salesforce). The candidate will support testing activities across the end-to-end eCommerce lifecycle including product browsing, cart, checkout, payment processing, order management, and CRM integrations.

Key Responsibilities

• Validate the end-to-end B2C eCommerce customer journey:
• Product discovery and catalogue
• Cart management
• Checkout flow
• Payment processing
• Order creation and lifecycle
• Perform functional, regression, and integration testing across eCommerce applications.
• Execute API testing using tools such as Postman, REST Assured, or similar tools.
• Validate integration between eCommerce platforms and backend systems.
• Assist in testing payment gateway integrations such as Stripe.
• Support testing CRM integration with Salesforce, including:
• Customer data synchronization
• Order and case creation
• Customer profile updates
• Verify data consistency between eCommerce systems, CRM (Salesforce), and backend platforms like SAP Hybris.
• Create and maintain test cases, test scenarios, and defect reports.
• Collaborate with developers, QA team members, and product owners to resolve issues.
• Participate in Agile ceremonies and QA planning activities.

Key skills required: 

• Understanding of B2C eCommerce workflows.
• Hands-on experience or knowledge of API testing.
• Familiarity with Salesforce CRM testing concepts.
• Understanding of REST APIs, JSON responses, and API validations.
• Basic knowledge of payment processing and gateway workflows.
• Good communication and collaboration skills to work with global stakeholders.

Education

• Bachelor’s degree in computer science, Information Technology, or related field.

Location and Way of Working: 

• Base location: Bengalore