Job Title:  T&T - ET&P - Finance Transformation - Consultant - Jira Admin - Bangalore

Consulting

JIRA Admin - FTC

Your potential, unleashed.

India’s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realise your potential amongst cutting edge leaders, and organisations shaping the future of the region, and indeed, the world beyond.

At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters.

Your work profile.

Requirements

• 5-8 plus years of total experience in JIRA administration, Automation and Migration.
• Bachelor's degree in Information Technology, Computer Science or any engineering discipline; or Master’s degree.
• Atlassian tool administration knowledge on JIRA and Confluence & plugins like Advanced Roadmaps, Tempo Planner, Timesheet, X ray, Scriptrunner etc.
• Manage user access, permissions, and roles, ensuring adherence to security and governance policies.
• Ability to manage JIRA/plugins/Confluence license management etc,
• Support the automation of development in Jira
• Gather requirements from stakeholders and create custom workflows that meet business needs and drive operational efficiency.
• Ability to write custom JQL (Jira Query Language).
• Ability to develop custom dashboards using various filter types in JIRA.
• In-depth knowledge in customization for Agile project management, application support and also on the DevOps stack of CI/CD enablement’s.
• Strong knowledge of SDLC processes, Agile methodologies, and DevOps practices, including CI/CD.
• Ability to create/configure Confluence pages and integrate JIRA projects with Confluence pages.
• Experience in performing Atlassian installations, migrations, and plugin installation, CSV import, Xray test cases import.
• Good understanding of release management, change management and ITSM processes
• Ability to work in a dynamic agile/waterfall and hybrid environment.
• Must have strong work ethic with good time management skills.
• Excellent verbal and written communication skills.
• Good Presentation Skills.
• Good analytical and troubleshooting Skills.
• Atlassian certification (e.g., ACP-120, ACP-520, ACP-620, and ACP-420) is preferred.

Roles and Responsibilities

• Serve as JIRA admin/SME by ensuring end to end Jira administrative activities plus plugins etc are taken care independently.
• Maintain JIRA projects, workflows, fields, permissions, issuetype hierarchy’s and users’ schemas.
• Improve JIRA security. Set access permissions for JIRA projects and Confluence spaces.
• Work with JIRA filters, reporting, dashboards, workflows, fields, configuration
• Analyze, review, and document current functionality to determine potential areas of improvement.
• Manage user permissions for tools according to the needs of projects and teams.
• Perform application and system administration tasks, including data backups and scheduled jobs.
• Test new versions of the tools and plug-ins to ensure compatibility.
• Research and utilize industry standard methods and techniques.
• Communicate and share knowledge with internal contacts at all levels.
• Manage multiple responsibilities with tight deadlines.
• Provide training and ongoing support to users across the organization on best practices for using Jira.
• Develop and maintain documentation, including user guides and best practices.
• Serve as the primary point of contact for troubleshooting and resolving Atlassian-related issues

Location

Bangalore, Mumbai

How you’ll grow

Connect for impact

Our exceptional team of professionals across the globe are solving some of the world’s most complex business problems, as well as directly supporting our communities, the planet, and each other. Know more in our Global Impact Report and our India Impact Report.

Empower to lead

You can be a leader irrespective of your career level. Our colleagues are characterised by their ability to inspire, support, and provide opportunities for people to deliver their best and grow both as professionals and human beings. Know more about Deloitte and our One Young World partnership.

Inclusion for all

At Deloitte, people are valued and respected for who they are and are trusted to add value to their clients, teams and communities in a way that reflects their own unique capabilities. Know more about everyday steps that you can take to be more inclusive. At Deloitte, we believe in the unique skills, attitude and potential each and every one of us brings to the table to make an impact that matters.

Drive your career

At Deloitte, you are encouraged to take ownership of your career. We recognise there is no one size fits all career path, and global, cross-business mobility and up / re-skilling are all within the range of possibilities to shape a unique and fulfilling career. Know more about Life at Deloitte.

Everyone’s welcome… entrust your happiness to us                                                                                                                 

Our workspaces and initiatives are geared towards your 360-degree happiness. This includes specific needs you may have in terms of accessibility, flexibility, safety and security, and caregiving. Here’s a glimpse of things that are in store for you. 

Interview tips

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