Job Title: T&T - HC - HRT - HR Advisory - HR Shared Services - Manager - Bangalore
T&T - HC - HRT - HR Advisory - HR Shared Services - Manager - Bangalore
• Job requisition ID : 103581
• Location: Bengaluru
• Entity: Deloitte Touche Tohmatsu India LLP
Manager – HR Business Process and Shared Services Transformation
- Location: Bengaluru
- Entity: Deloitte Touche Tohmatsu India LLP
The team
Today’s business challenges present a new wave of HR, talent and organization priorities. Deloitte’s Human Capital services leverage research, analytics, and industry insights to help design and execute critical programs from business driven HR to innovative talent, leadership, and change programs. Learn more about Human Capital Practice
Your work profile
As a Manager in our HR Transformation Team you’ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations: -
What you’ll do as a Manager- HR Business Process and Shared Services Transformation:
- Lead end‑to‑end delivery of HR shared‑services transition projects (scope, timeline, budget)
- Design and implement operating models, governance structures, service catalogues, and SLAs for HR shared services
- Develop and standardize E2E HR processes (recruitment, payroll, talent management, etc.) for migration to a shared‑services hub
- Create employee‑centric, persona‑led experience programs and self‑service tools
- Manage risks, issues, and milestone tracking throughout the engagement
- Identify opportunities for efficiencies, digitization/automation and innovative approaches to completing scope of work
- Maintain responsibility for completion and accuracy of work products
- Lead Business Development Initiatives and assist in proposal development, PoV’s etc
- Actively expand consulting skills and professional development through training courses and daily interaction with clients
- Provide insights to strategy and support development of solutions
- Lead program management for allocated engagements including the management of risks and issues and milestone delivery
- Contribute to practice building and other internal practice initiatives – additional responsibilities
Desired qualifications/ certification
- Experience is HR BPM and Shared Services Setup and implementation
- Practical experience in functional design and implementation HR Technology platforms
- Complex HR Transformation project/program management experience
- Excellent academic credentials
- Bachelor's / Post Graduation Diploma / master’s degree in business, Economics, Human Resource Management, Psychology, Sociology, Information Technology, Mathematics, Hard Science or other relevant field.
- 8-10+ years of relevant experience across consulting (leading management consulting firms) and/or industry roles.
Key skills required:
- Ability to contribute independently as well as manage small teams
- Direct and hands-on experience in developing proposals, presentations, deliverables and customer service management
- Proven experience effectively prioritizing workload to meet deadlines and work objectives
- Demonstrate ability to write clearly, succinctly, and in a manner that appeals to a wide audience.
- Proficiency in word processing, spreadsheet, and presentation creation tools, as well as Internet research tools
- Understands basic HR transformation concepts and ideally working experience supporting numerous HR life cycle events
- Abreast with key HR trends and real-time application of these trends across HR processes.
- Experience in building functional requirements
- Willingness and ability to take initiative and learn independently
- Ability to deal with ambiguity and work pressure
- Ability to formulate design thinking structured methodology
