Job Title:  T&T_Customer_M&C -Associate Director | Business Analyst - Retail / Manufacturing / Bengaluru

The team

 Customer has to do much more than keep the wheels turning; it is the engine that drives functional excellence and the enabler of innovation and long-term growth. Learn more about: Customer

Key Responsibilities:

 We are seeking a Commerce Business Analyst who can bridge business needs and technical solutions, ensuring successful delivery of eCommerce project.

• Gather and document business requirements for Adobe Commerce project
• Translate requirements into functional specifications and user stories
• Work closely with stakeholders, product owners, and development teams
• Analyse current business processes and recommend improvements
• Support sprint planning, backlog refinement, and UAT
• Ensure alignment with eCommerce best practices
• Assist in defining KPIs and success metrics

Required Skills:

• 10-15 years as a Business Analyst in eCommerce
• Strong experience in Adobe / SAP/ Salesforce Commerce domain
• Expertise in requirement gathering and documentation
• Knowledge of Agile/Scrum methodologies
• Understanding of eCommerce workflows
• Strong stakeholder communication skills
• Tools like JIRA, Confluence, Figma

Good to Have:

• Experience with headless commerce implementations
• Familiarity with GraphQL APIs and integrations 

Location and way of working:

• Base location: Bengaluru
• Education: Professional Qualification - B.E./B.Tech/MCA/MBA/MS
• This profile involves occasional travelling to client locations.
• Hybrid is our default way of working. Each domain has customized the hybrid approach to their unique needs.