Job Title:  T&T_Customer_M&C - Consultant | SFMC | Bengaluru

          The team

          Enterprise technology has to do much more than keep the wheels turning; it is the engine that drives functional excellence and the enabler of  innovation and long-term growth. Learn more about: Customer

          Your work profile

          As a Consultant in our M&C:AMC Team you’ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations: -

• SFMC Tester Experience: 3–5 Years Location: Bengaluru Job Summary We are looking for a detail-oriented SFMC Tester with 3–5 years of experience in testing Salesforce Marketing Cloud implementations.
• The candidate will be responsible for validating marketing campaigns, automation workflows, data integrations, and ensuring high-quality delivery across SFMC modules.

          Key Responsibilities

• Design, develop, and execute test cases and test scenarios for SFMC applications Validate email campaigns, SMS, push notifications, and customer journeys.
• Test Automation Studio workflows, Journey Builder flows, and data extensions Perform functional, regression, integration, and UAT testing Validate data accuracy between SFMC and integrated systems (CRM, APIs, etc.)
• Conduct A/B testing validation and personalization checks.
• Ensure proper rendering of emails across devices and clients Identify, log, and track defects using tools like JIRA or similar Collaborate with developers, business analysts, and marketing teams Support release cycles and production deployments Ensure compliance with data privacy and consent rules
• Required Skills & Qualifications 3–5 years of experience in SFMC Strong understanding of: Email Studio Journey Builder Automation Studio Contact Builder.
• Experience in campaign testing and validation Knowledge of SQL for data validation Familiarity with HTML/CSS for email testing Experience with API testing tools (Postman, etc.)
• Understanding of data models and segmentation in SFMC
• Hands-on experience with bug tracking tools (JIRA, Azure DevOps, etc.)  Preferred SkillsSFMC certifications (e.g., Email Specialist, Admin)
• Experience with AMPscript or SSJS (basic understanding is sufficient) Knowledge of automation testing tools (Selenium or similar)
• Exposure to Agile/Scrum methodologies Experience with cross-channel campaign testing Strong analytical and problem-solving skills
• Excellent attention to detail good communication and collaboration abilities Ability to work in a fast-paced environment 

          Location and way of working: 

• Base location: Bengaluru
• Education: Professional Qualification - B.E./B.Tech/MCA/MBA/MS
• This profile does not involve extensive travel for work.
• Hybrid is our default way of working. Each domain has customised the hybrid approach to their unique needs.

          Your role as a consultant:  

We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society.

In addition to living our purpose, Senior Executive across our organization must strive to be:

• Inspiring - Leading with integrity to build inclusion and motivation.
• Committed to creating purpose - Creating a sense of vision and purpose.
• Agile - Achieving high-quality results through collaboration and Team unity.
• Skilled at building diverse capability - Developing diverse capabilities for the future.
• Persuasive / Influencing - Persuading and influencing stakeholders.
• Collaborating - Partnering to build new solutions.
• Delivering value - Showing commercial acumen
• Committed to expanding business - Leveraging new business opportunities.
• Analytical Acumen - Leveraging data to recommend impactful approach and solutions through the power of analysis and visualization.
• Effective communication – Must be well abled to have well-structured and well-articulated conversations to achieve win-win possibilities.
• Engagement Management / Delivery Excellence - Effectively managing engagement(s) to ensure timely and proactive execution as well as course correction for the success of engagement(s)
• Managing change - Responding to changing environment with resilience
• Managing Quality & Risk - Delivering high quality results and mitigating risks with utmost integrity and precision
• Strategic Thinking & Problem Solving - Applying strategic mindset to solve business issues and complex problems.
• Tech Savvy - Leveraging ethical technology practices to deliver high impact for clients and for Deloitte.
• Empathetic leadership and inclusivity - creating a safe and thriving environment where everyone's valued for who they are, use empathy to understand others to adapt our behaviours and attitudes to become more inclusive.