Job Title:  T&T_Customer_M&C_Senior Consultant_Workfront

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India’s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realize your potential amongst cutting edge leaders, and organizations shaping the future of the region, and indeed, the world beyond.

At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters.

The team
 

DCM is about much more than just the numbers. It’s about attesting to accomplishments and challenges and helping to assure strong foundations for future aspirations. Deloitte exemplifies what, how, and why of change so you’re always ready to act ahead. Learn More about DCM.
 

Your work profile.

As a Senior Consultant in our DCM:AMC Team you’ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations: -

Workfront Consultant:

Workfront Consultant is primarily responsible for ensuring the success of Workfront customers by efficiently assessing, planning, consulting, designing, implementing and configuring work management solutions using the Workfront platform. He has proven ability to design and implement new processes in Workfront 

This role requires a hands-on technical, results-oriented practitioner with a deep business process focus. In addition to implementation consulting expertise, this role requires a guiding approach that increases solution adoption, adds business value, and ultimately optimizes the implementation process to enhance the client experience, increasing satisfaction and retention.  

ROLE & RESPONSIBILITIES: 

• Gather requirements to solve for a specific process/workstream, and gauge whether the future process and its information are a good fit to be managed within the application. 

• Design and build within Workfront process prototypes as needed and work thru them in agile mode with corresponding business partner to deliver new streamlined process. 

• Provide solutions for Workfront upgrades, configurations, and maintenance of various processes. 

• Serve as the Workfront subject matter expert and single point of contact for all Workfront users. 

• Handle all basic administrative functions such as managing user access, security roles and licensing subscriptions. 

• Understand business needs and recommend, estimate, implement, and test best practice solutions that work for all areas of the business. 

• Host Workfront trainings and educate users on relevant quarterly Workfront updates. 

• Ability to build reports in excel with simple data manipulations and creating pivots. Creating charts and decks and coming up with meaningful insights which can drive business decisions. 

• Lead technical discussions with customers throughout project delivery 

• Partner with Pre-Sales Architects, Consulting Delivery Managers, Implementation Consultants and Project Managers to design and implement integrated solutions for the customer 

• Provide post-deployment technical support for issues related to customer integrations 

REQUIRED EXPERIENCE 

• Bachelor’s degree 7+ years overall experience in Software development 

• 5+ years of experience in client facing implementation work (tool implementation, project management, business consulting, integration, software development, operations, reporting, etc.) 

• Proficient with Workfront or any other Work/project management tools like Asana, Monday, Smartsheet, JIRA, Write etc. 

• Strong technical, analytical, and troubleshooting skills 

• Proactive, flexible, hands-on, results-oriented practitioner with a deep business process, consultative focus 

• Ability to prioritize competing tasks in a fast-paced, dynamic environment 

• Strong communication skills 

• Able to work and collaborate with people of diverse personalities and various backgrounds. 

• Experience in understanding a process, and how information flows thru the process and apply that to a Workfront model. 

• Experience implementing solutions in a SaaS-based environment 

• Experience implementing solutions for enterprise systems of record (e.g., ERP, HCM/HRIS, SFA/CRM, etc.) 

• Effective work, time management and organizational skills despite of work volume. 

• Technical support experience with strong interpersonal communication and troubleshooting skills.