Job Title:  T&T_Customer_M&C_Team Lead | Analytics | Bengaluru

       The team

          Enterprise technology has to do much more than keep the wheels turning; it is the engine that drives functional excellence and the enabler of           innovation and long-term growth. Learn more about: Customer

       Key skills required: 

          As a Team Lead in our M&C:AMC Team you’ll build and nurture positive working relationships with teams and clients with the intention to exceed           client expectations: -

• Tag Management: Implement and manage tags, triggers, and variables using Google Tag Manager (GTM) to support data collection and tracking requirements. Ensure accurate configuration of tracking codes and scripts for GA4 and Adobe Analytics.
• Analytics Implementation: Configure and deploy Google Analytics 4 properties, including event tracking, eCommerce measurement, and custom dimensions/metrics. Set up and maintain Adobe Analytics implementations, including tag deployment, rule setup, and reporting structures.
• Data Validation & Troubleshooting: Test and validate implemented tracking codes to ensure data integrity across platforms. Diagnose and resolve tracking issues promptly using debugging tools like Chrome DevTools, Tag Assistant, and others.
• Reporting & Dashboards: Create custom reports and dashboards in GA4, Adobe Workspace, and other analytics tools to visualize key metrics. Analyze data to provide actionable insights and recommendations to stakeholders.
• Collaboration: Partner with developers, marketers, and other stakeholders to translate business requirements into technical implementations. Conduct workshops and training sessions to educate team members on analytics best practices and tools.
• Monitoring & Optimization: Regularly audit analytics implementations to ensure compliance with evolving requirements and industry best practices. Optimize tracking setups to align with business goals and improve overall performance visibility.

       Location and way of working: 

• Base location: Bengaluru
• Education: Professional Qualification - B.E./B.Tech/MCA/MBA/MS
• This profile does not involve extensive travel for work.
• Hybrid is our default way of working. Each domain has customised the hybrid approach to their unique needs.

       Your role as a Team Lead:  

We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society.

In addition to living our purpose, Senior Executive across our organization must strive to be:

• Inspiring - Leading with integrity to build inclusion and motivation.
• Committed to creating purpose - Creating a sense of vision and purpose.
• Agile - Achieving high-quality results through collaboration and Team unity.
• Skilled at building diverse capability - Developing diverse capabilities for the future.
• Persuasive / Influencing - Persuading and influencing stakeholders.
• Collaborating - Partnering to build new solutions.
• Delivering value - Showing commercial acumen
• Committed to expanding business - Leveraging new business opportunities.
• Analytical Acumen - Leveraging data to recommend impactful approach and solutions through the power of analysis and visualization.
• Effective communication – Must be well abled to have well-structured and well-articulated conversations to achieve win-win possibilities.
• Engagement Management / Delivery Excellence - Effectively managing engagement(s) to ensure timely and proactive execution as well as course correction for the success of engagement(s)
• Managing change - Responding to changing environment with resilience
• Managing Quality & Risk - Delivering high quality results and mitigating risks with utmost integrity and precision
• Strategic Thinking & Problem Solving - Applying strategic mindset to solve business issues and complex problems.
• Tech Savvy - Leveraging ethical technology practices to deliver high impact for clients and for Deloitte.
• Empathetic leadership and inclusivity - creating a safe and thriving environment where everyone's valued for who they are, use empathy to understand others to adapt our behaviours and attitudes to become more inclusive.