Job Title:  Team Lead | Workday | Bengaluru | HR Transformation

Job description 

What impact will you make? 

Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you’ll find unrivalled opportunities to succeed and realize your full potential 

The Team 

  The Deloitte Workday team provides the full range of services for clients from the initial planning stages, through full system implementation to on-going support. The Deloitte Workday team are not purely system implementors as the service goes beyond to ensure our clients get the most benefit from their Workday solution. For the Workday team, this means not just fixing issues but providing advisory and guidance on ways to optimize and enhance the Workday experience. 

Work you’ll do 

As a Team Lead - Cross Train, you will leverage your existing HR ERP functional knowledge and experience to build expertise in Workday Human Capital Management (HCM). Through structured cross-training, hands-on learning, and guidance from experienced Workday team members, you will support configuration, testing, data validation, production support, and continuous improvement activities while developing proficiency across Workday Core HCM. 

Key Responsibilities 

1. HR ERP Knowledge & Workday Cross-Training: 

• Apply existing HR ERP/HCM knowledge of employee master data, organizational structures, jobs, positions, and worker lifecycle processes while learning the equivalent Workday concepts and terminology. 
• Participate in structured Workday Core HCM cross-training, sandbox exercises, knowledge-transfer sessions, and guided hands-on configuration activities. 
• Develop an understanding of Workday Supervisory Organizations, Staffing Models, Job Profiles, Positions, Locations, Companies, Cost Centers, and Worker Lifecycle events. 
• Build capability to analyze HR business requirements and map existing HR ERP processes to Workday functionality and leading practices. 

2. Workday Configuration, Testing & Functional Support: 

• Assist with Workday Core HCM configuration under guidance, including organization structures, staffing, job and position setup, worker lifecycle transactions, and Business Process Framework (BPF). 
• Support configuration of condition rules, validation rules, notifications, approvals, To-Do steps, and role-based security as cross-training progresses. 
• Execute unit testing, regression testing, smoke testing, and business process validation; document results and support defect resolution. 
• Learn and support data loads and mass updates using Enterprise Interface Builder (EIB), with appropriate validation and reconciliation. 

3. Data, Release & Migration Support: 

• Validate worker, organization, and configuration data across source HR ERP systems and Workday during learning, testing, migration, or support activities. 
• Support mapping, cleansing, reconciliation, and validation of HR data for Workday-related activities. 
• Participate in Workday release impact analysis, regression testing, tenant migration, smoke testing, and post-deployment validation. 
• Maintain test evidence, configuration workbooks, data-validation records, and other project or support documentation. 

4. Cross-Functional Support & Operational Governance: 

• Collaborate with HR functional teams such as Payroll, Benefits, Compensation, Absence, Time Tracking, Recruiting, Security, Reporting, and Integrations to understand end-to-end process dependencies. 
• Use prior HR ERP knowledge to identify upstream and downstream impacts and support issue triage across functional areas. 
• Participate in incident reviews, backlog discussions, enhancement planning, knowledge-transfer sessions, and operational governance meetings. 
• Follow ITIL, Agile, change-management, documentation, and quality standards applicable to AMS/Operate or implementation engagements. 

5. Client Engagement, Learning & Continuous Improvement: 

• Communicate progress, issues, risks, testing outcomes, and learning needs clearly with team members and business stakeholders. 
• Demonstrate a strong learning mindset and progressively take ownership of Workday Core HCM tasks as proficiency develops. 
• Identify opportunities to simplify HR processes, improve data quality, strengthen controls, and reduce manual effort by applying transferable HR ERP experience. 
• Contribute to SOPs, knowledge articles, playbooks, reusable assets, and team knowledge repositories. 

Qualifications 

• Bachelor's degree in Human Resources, Information Technology, Business Administration, Engineering, or a related field. 
• 2–5 years of hands-on functional experience in an HR ERP/HCM platform such as SAP SuccessFactors, SAP HCM, Oracle HCM Cloud, PeopleSoft HCM, or a comparable enterprise HR system; prior Workday experience is an advantage but not mandatory. 
• Strong understanding of HR master data, organization structures, job and position management, worker lifecycle processes, business workflows, approvals, and role-based security within an HR ERP/HCM platform. 
• Experience in functional configuration, testing, data validation, issue analysis, production support, or enhancement delivery within an HR ERP/HCM environment. 
• Demonstrated ability and willingness to cross-train on Workday Core HCM; relevant HR ERP/HCM certification is preferred. 

Desired Skills 

• Strong functional knowledge of HR processes including employee lifecycle, organizational management, job/position management, and HR master data. 
• Experience with workflow configuration, approvals, business rules, validations, and process controls in an HR ERP/HCM solution. 
• Understanding of role-based access, data security, and segregation-of-duties concepts within enterprise HR systems. 
• Exposure to HR data interfaces, inbound/outbound integrations, reporting, data loads, and downstream validation; willingness to learn Workday EIB, Core Connector: Worker (CCW), and Reports-as-a-Service (RaaS). 
• Familiarity with ITIL, Incident Management, Problem Management, Change Management, Agile, Azure DevOps/Jira, and SLA-based support or project delivery. 
• Strong analytical, learning, client-facing, documentation, and stakeholder-management skills, with the ability to translate transferable HR ERP knowledge into Workday capability. 

Your role as a leader 

At Deloitte India, we believe in the importance of leadership at all levels. We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters. 

· Builds own understanding of our purpose and values; explores opportunities for impact 

· Actively focuses on developing effective communication and relationship-building skills 

· Understands expectations and demonstrates personal accountability for keeping performance on track 

· Understands how their daily work contributes to the priorities of the team and the business 

· Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent 

How you’ll grow 

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry- level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help build world-class skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development 

Programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Centre. 

Benefits 

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. 

Our purpose 

Deloitte is led by a purpose: To make an impact that matters. 

Every day, Deloitte people are making a real impact in the places they live and work. We pride ourselves on doing not only what is good for clients, but also what is good for our people and the communities in which we live and work—always striving to be an organization that is held up as a role model of quality, integrity, and positive change. Learn more about Deloitte's impact on the world 

Recruiter tips 

We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you’re applying to. Check out recruiting tips from Deloitte professionals.