Job Title:  Consultant | Capacity Building Functional BA | Chennai | Operations, Industry & Domain Solutions

Key Responsibilities:

• Needs Assessment & Planning:
• Conduct thorough needs assessments to identify knowledge gaps, skills deficiencies, and capacity building requirements for target audiences (government officials, healthcare providers, community health workers, etc.).
• Develop comprehensive capacity building plans, including learning objectives, training methodologies, and evaluation strategies.
• Training Design & Delivery:
• Design and develop engaging and effective training materials, including manuals, presentations, and online learning modules.
• Deliver high-quality training sessions, workshops, and webinars using a variety of instructional methods (e.g., classroom training, online learning, mentoring, coaching).
• Facilitate interactive learning experiences, including group discussions, case studies, and simulations.
• Software Application Implementation Support:
• Provide hands-on support and guidance to end-users on the effective use of software applications related to digital health and e-government projects.
• Troubleshoot technical issues and provide ongoing support to ensure successful software adoption.
• Stakeholder Management:
• Build and maintain strong relationships with key stakeholders, including government officials, healthcare providers, community leaders, and project partners.
• Collaborate with project teams to ensure that capacity building activities are aligned with project goals and objectives.
• Monitoring & Evaluation:
• Track and monitor the progress of capacity building initiatives, including participant attendance, knowledge retention, and application of skills.
• Conduct regular evaluations to assess the effectiveness of training programs and make necessary adjustments.
• Prepare reports and presentations summarizing the outcomes of capacity building activities.
• Knowledge Management & Dissemination:
• Document best practices and lessons learned from capacity building initiatives.
• Develop and maintain a knowledge repository of training materials and resources.
• Disseminate knowledge and best practices through workshops, publications, and other channels.

Qualifications:

• BE/ BTech or equivalent qualification
• 3+ years of experience in designing and delivering capacity building programs, preferably in the context of digital health, e-government, or development projects.
• Strong understanding of adult learning principles and instructional design methodologies.
• Experience in developing and delivering training materials using a variety of formats (e.g., presentations, manuals, online courses).
• Excellent communication, interpersonal, and presentation skills.
• Strong analytical and problem-solving skills.
• Ability to work independently and as part of a multidisciplinary team.
• Experience working in developing countries or with government agencies is a strong plus.
• Proficiency in relevant software applications (e.g., Microsoft Office Suite, presentation software, learning management systems).

Bonus Points:

• Experience with specific digital health or e-government software applications.
• Certifications in adult education or instructional design.
• Experience in conducting needs assessments and developing capacity building plans.
• Knowledge of relevant government policies and regulations.
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