Job Title:  GBS-Manager | PMO | Chennai | Finance Transformation

Deloitte.

Be audacious in impact

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At Deloitte, we're creating bold new frontiers for our clients and communities. Our roar echoes across India and beyond. So, bring your unique self and rise louder and leap further than ever before.

Manager | PMO | Chennai | Finance Transformation

• Job requisition ID: 99205

• Location: Chennai
• Entity: Deloitte Touche Tohmatsu India LLP

The team

Enterprise technology must do much more than keep the wheels turning; it is the engine that drives functional excellence and the enabler of innovation and long-term growth. Learn more about ET&P

Your work profile

• Lead engagement models with clients, bringing thought leadership on GBS trends, benchmarks, and best practices 
• Guide development of business cases, opportunity assessments, and value realization roadmaps 
• Design and oversee future-state GBS operating models (processes, people, and technology) 
• Develop technology blueprints and implementation roadmaps that integrate ERP migration with digital enablers 

• Drive process standardization, automation, and digital adoption across Finance and other functional towers 
• Champion deployment of digital solutions (RPA, Process Mining, AI/ML, workflow automation, analytics) 
• Oversee transition of operations into GBS (Knowledge Transfer, Shadow, Reverse Shadow, Stabilization), ensuring business continuity 
• Lead vendor strategy, outsourcing negotiations, and service provider governance 

• Conduct GBS maturity assessments and define roadmaps for evolution of service delivery models 
• Identify opportunities for continuous improvement and scaling of GBS responsibilities 
• Ensure alignment of ERP transformation initiatives with long-term GBS strategy 

• Define and enforce governance frameworks, standards, and reporting mechanisms for ERP transformation 
• Own RAID (Risks, Assumptions, Issues, Dependencies) management and deliver executive dashboards 
• Oversee program planning, resource tracking, and milestone adherence across O2C, P2P, R2R workstreams 
• Support ERP migration governance from Oracle → SAP ECC and preparation for S/4HANA 
• Ensure effective steering committee governance and decision support 

• Act as a trusted advisor to global stakeholders across geographies, ensuring strong collaboration and alignment 
• Manage high-level communication with senior executives, GPOs, and country leadership 
• Mentor teams and contribute to Deloitte’s GBS Consulting assets, frameworks, and knowledge base 
• Provide thought leadership in GBS, contributing to industry benchmarks and innovation

Key skills required

• Bachelor’s degree in Finance, Accounting, Business Administration, or related field 
• MBA or advanced degree strongly preferred 
• Project/Program management certifications (PMP, PRINCE2, Agile) desirable 

• 8–14 years of experience in consulting or industry, with strong exposure to GBS, shared services, and enterprise transformation 
• Proven track record of ERP migration/implementation programs (SAP ECC and/or S/4HANA preferred) 
• Deep knowledge of finance processes: O2C, P2P, R2R 
• Experience leading multi-country/global transformation programs and engaging international stakeholders 
• Exposure to outsourcing models, service provider management, and global delivery models 

• Expertise in ERP program structures, governance, and delivery lifecycle 
• Strong knowledge of SAP (ECC, S/4HANA) preferred 
• Familiarity with digital enablers (RPA, AI/ML, process mining, workflow automation, analytics) 
• Strong financial acumen to assess business cases, budgets, and performance metrics 

• Exceptional communication and presentation skills, with ability to influence senior stakeholders 
• Strong leadership, stakeholder management, and team mentoring capabilities 
• Structured, rigorous, and disciplined approach to delivery 
• Innovative mindset with ability to navigate complexity and propose practical solutions 

You bring you

That's all we ask. And in return, we'll create an enabling and respectful environment. That includes reasonable accommodation for Fate unique needs.

Your bold odyssey starts here 

Our story starts with your success: Experience excellence in an environment that is meritorious, respectful, collaborative, and empowering. One that is a catalyst of 360-degree happiness for you and your loved ones.

Get right skilled for tomorrow: Get equipped to fuel transformative change and be the best in the industry. Don't just learn new skills, but be the engine of innovation, with clutter-breaking solutions and practices.

Power the nation's growth story: We're Indian-owned and led and working towards India's future. Our team spans and creates impact for the country, well beyond its urban centers. We move ahead along with the communities in which we operate, thereby giving you a profession with a strong sense of purpose.