Job Title:  Lead Senior Associate | ITSM (IT Service Management) | Bengaluru | ETP as a Service/ Operate

·      Process employee payroll, statutory deductions, and benefits with accuracy and timeliness, ensuring compliance with company policies and labour regulations

·      Account for employee salaries, statutory deductions, and benefits with 100% accuracy and ensure timely posting of payroll entries

·      Reconcile payroll accounts, investigate discrepancies, and resolve open items within defined timelines

·      Perform payroll-related financial analysis to identify trends in headcount costs, deductions, and benefits utilisation, providing insights for decision-making

·      Support payroll forecasting and contribute to cash flow and expense planning by ensuring timely and accurate posting of payroll liabilities

·      Identify and recommend opportunities for process improvements and automation within payroll operations

·      Prepare payroll reports and reconciliations to support audits, statutory filings, and financial reporting requirements

·      Collaborate with HR, Finance, and Compliance teams to streamline payroll inputs and ensure smooth integration with accounting systems

·      Handle employee payroll queries, provide timely resolution, and escalate exceptions as required

·      Ensure adherence to applicable policies, payroll principles, and local statutory requirements

·      Responsible for overseeing the end-to-end payroll processing and payment cycle

·      Manage employee payroll queries, provide early-stage employee support, and, where necessary, raise cases involving escalations or exceptions

·      Ensure performance measures are met or exceeded

·      Participate in ad hoc projects as required