Job Title:  Manager | Digital Government | Chennai | Operations, Industry & Domain Solutions

Key Responsibilities:

• Program Planning & Execution:
• Develop and maintain comprehensive project plans, timelines, budgets, and resource allocation plans.
• Lead cross-functional teams, including developers, designers, subject matter experts, IT specialists, and field staff, to ensure project deliverables are met on time and within budget.
• Monitor project progress, identify and mitigate risks, and proactively address any challenges that may arise.
• Implement and track key performance indicators (KPIs) to measure project success and identify areas for improvement.
• Stakeholder Management:
• Build and maintain strong relationships with key stakeholders, including internal teams, external partners, healthcare providers, patients, IT teams, and regulatory bodies.
• Effectively communicate project status, risks, and challenges to stakeholders at all levels.
• Facilitate stakeholder meetings and workshops to gather requirements, address concerns, and ensure alignment.
• IT Software Implementation & Support:
• Oversee the successful deployment and integration of web-based software applications within the healthcare environment.
• Work closely with IT teams to ensure smooth system integration, data migration, and ongoing technical support.
• Troubleshoot technical issues and provide timely resolutions.
• Ensure data security, privacy, and compliance with relevant regulations (e.g., HIPAA, GDPR).
• Field Level Implementation & Support:
• Oversee the successful deployment and implementation of digital health applications in field settings, including training and support for end-users (healthcare providers, patients, etc.).
• Conduct regular site visits to monitor implementation progress, gather feedback, and address any challenges faced by field staff.
• Provide ongoing technical and logistical support to field teams to ensure the smooth operation of the applications.
• Monitoring & Reporting:
• Collect, analyze, and report on project progress, key performance indicators, and program outcomes.
• Prepare regular reports for management and stakeholders, including dashboards and presentations.
• Utilize data analytics to identify areas for improvement in program design, implementation, and user experience.
• Quality Assurance:
• Ensure the quality and integrity of data collected through the digital health applications.
• Implement and maintain quality control processes to minimize errors and ensure data accuracy.
• Continuous Improvement:
• Continuously evaluate and improve project processes and methodologies.
• Identify and implement innovative solutions to enhance the effectiveness and efficiency of digital health programs.

Qualifications:

• BE/ BTech/BCA/ MCA/ MTech/MBA or equivalent qualification
• Experience in Information Systems, Healthcare Administration, Public Health, or a related field.
• 10+ years of experience as a Project Manager or Program Manager, with a strong preference for experience in the healthcare or public health sector.
• Proven experience in managing the full project lifecycle, from planning and execution to implementation and evaluation.
• Strong understanding of project management methodologies (e.g., Agile, Waterfall).
• Experience with data analysis and reporting, including the use of data visualization tools.
• Excellent communication, interpersonal, and presentation skills.
• Strong analytical and problem-solving skills.
• Ability to work independently and as part of a cross-functional team. 
• Experience with digital health technologies and applications is a strong plus.
• Experience working in field settings and with community-based organizations is highly desirable.

Bonus Points:

• Experience with specific digital health platforms or technologies.
• Certifications in Project Management (e.g., PMP, PMI-ACP).
• Experience with data analysis and reporting software (e.g., Tableau, Power BI).
• Knowledge of relevant regulations and guidelines related to healthcare data privacy and security.
• Experience with IT software implementation and support.

Location: Chennai