Job Title: T&T- Customer - CS&D- BA - Cards & Payments | Senior Consultant

T&T- Customer - CS&D- BA - Cards & Payments | Senior Consultant
• Job requisition ID : 97721
• Location: Chennai
• Entity: Deloitte Touche Tohmatsu India LLP
The team
Customer is about much more than just the numbers. It’s about attesting to accomplishments and challenges and helping to assure strong foundations for future aspirations. Deloitte exemplifies the what, how, and why of change so you’re always ready to act ahead. Learn more about Customer
Cards Business Analyst
Cards business analyst is responsible for working with the bank’s business and IT teams to deliver solutions for credit card processing and operations. He/she will gather, analyze, and document business and technical requirements, design and test solutions, and coordinate with stakeholders and vendors to ensure successful implementation and support.
Key Responsibilities:
- Elicit and document business and technical requirements for card related projects and enhancements using various techniques
- Translate business requirements into functional and non-functional specifications
- Work with the IT teams and vendors to design, develop, test, and deploy solutions that meet the business needs and comply with the industry standards and regulations
- Manage and monitor the credit card systems and applications performance, availability, and security, and escalate any incidents or risks as needed
- Communicate and collaborate with the business and IT teams, vendors, and other stakeholders to ensure the alignment and delivery of the credit card solutions
- Experience in working with credit card processing platforms and vendors
- Excellent communication, presentation, and interpersonal skills
- Ability to work independently and as part of a team
- Detail-oriented, analytical, and problem-solving skills
Education- B.Tech/ MBA/BE/MCA
