Job Title:  T&T- Customer- M&C-Manager | SAP Commerce Developer | Coimbatore |

Job requisition ID ::  79809
Date:  Jan 10, 2026
Location:  Coimbatore
Designation:  Manager
Entity:  Deloitte Touche Tohmatsu India LLP

Your potential, unleashed. 

 

India’s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realize your potential amongst cutting edge leaders, and organizations shaping the future of the region, and indeed, the world beyond. 

 

At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters. 

 

The team 
 

Deloitte’s Technology & Transformation practice can help you uncover and unlock the value buried deep inside vast amounts of data. Our global network provides strategic guidance and implementation services to help companies manage data from disparate sources and convert it into accurate, actionable information that can support fact-driven decision-making and generate an insight-driven advantage. Our practice addresses the continuum of opportunities in business intelligence & visualization, data management, performance management and next-generation analytics and technologies, including big data, cloud, cognitive and machine learning.      
 

Your work profile. 

 

As a Manager in our customer Team you’ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations: - 

Your potential, unleashed.

 

India’s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realise your potential amongst cutting edge leaders, and organisations shaping the future of the region, and indeed, the world beyond.

 

At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters.

 

What impact will you make?

 

Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you’ll find unrivaled opportunities to succeed and realize your full potential

 

Deloitte is where you’ll find unrivaled opportunities to succeed and realize your full potential.

 

The Team
 

Deloitte Digital has created a new model for a new age: the creative digital consultancy. We're transforming the digital journey in a way an agency or traditional consultancy alone cannot–now leaders across their entire organization can come to one place to have their ambitions brought to life. We combined the creative and digital capabilities of our studios and the broad reach of an advertising agency with the technical experience, deep business strategy, and relationships of one of the world's largest consultancy to create something that is so much more than the sum of its parts. We can help you imagine bigger and scale as your business grows. Learn more about Digital  

 

Job description

 

Role: Manager

Location: Mumbai, Hyderabad, Chennai, Coimbatore, Bengaluru

Graduation: BE/ BTECH

 

 

We are looking for an experienced SAP Commerce Support Engineer to provide technical and functional support for SAP Commerce (Hybris) applications. The ideal candidate will troubleshoot issues, perform system monitoring, and ensure the smooth operation of the e-commerce platform while collaborating with cross-functional teams and managing all deliveries.

Responsibilities:

  • 10+ years' experience with Planning, Architecting, Developing, Customizing & Configurating of a large/global scale SAP Hybris e-commerce platform (B2C and B2B platforms).  
  • In-depth development experience across multiple projects is a must.
  • Expertise in SAP Hybris e-commerce platform (B2C and B2B platforms), customizing Hybris based e-Commerce Applications, Hybris CMS and e-commerce suite.  
  • Strong understanding of the entire eCommerce development process.  
  •  Leading design, development, documentation and implementation using SAP Commerce and meet project objectives within specified time frame parameters and defined requirements.  
  •  Serve as knowledge expert for sourcing "deep dive" solution architecture information in Hybris, including issues arising from globalization and localization.  
  •  Prepare design diagrams, test/debug programs, and perform solution configuration leveraging an understanding of business process, industry trends, and systems architecture, as needed.  
  •   Design and develop high quality backend and frontend code that meets business objectives, quality standards and secure web development guidelines.  
  •  Provide strong testing and debugging skills at all levels, including unit, system, integration and performance testing. Ability to effectively perform RCA (Root Cause Analysis), debug and resolve issues and/or defects which may be reported as a result of faults in the production system.  
  •    Manage support functions including project milestones, working closely with Development, QA, Release Management, Operations, and end users.  
  • ·      Spontaneous and adaptive to new environments, applications and methods. Always looking for more effective approaches to getting work done.  

 

Technologies: 

·      Hybris Commerce platform 

·      Endeca & SOLR search engines 

·      Frontend technologies such as Adobe AEM, Hybris WCMS 

·      Messaging and RESTful services 

·      Data modeling and extension to support custom business objects. 

·      Integration with external Payment Processors and understanding of related concepts such as hosted payment pages, direct API integration, and tokenization. 

·      Extension of commerce sub-systems such as promotions, pricing, inventory, and customer service 

·      Experience with the following Hybris modules: Product Cockpit, Customer Service, WCMS, OMS 

·      Various caching- and in-memory data grid solutions, like EhCache or Oracle Coherence 

·      Various integrations with CDN, social media (Facebook, LinkedIn) and customer experience analysis solutions (Google Analytics, Bazaarvoice), etc. 

·      JIRA, Rally, Git, Confluence

·      Expertise with SAP Hybris tools including Management Console, Administration Console, Cockpits, Cron Jobs, internationalization, personalization and security concepts,  

·      Subject Matter Expertise in Product modelling, catalog structure and workflows with Solid knowledge of web technologies such as Java, J2EE Application Servers, Portal Applications and Standards, Content Management Systems, AJAX, jQuery, JavaScript and XML technologies  

·      Design and Develop SAP Hybris back-office monitoring policies including Cron Jobs, ImpEx, logs and alerts, site availability and performance monitoring.  

·      Design and Develop Custom API's by utilizing Design Patterns  

·      Design and Lead B2C Hybris accelerator by implementing all modules of eCommerce (Catalog Management, Product Merchandising, Inventory Availability, Shopping Cart and Checkout, Order Management, Search and Guided Navigation, SEO, Personalization, Gift Registry, Returns Management, Customer Service, Product Information, Backoffice Product Content Management, Pricing and Promotions).  

  •   Strong integration experience with Internal Systems and 3rd Party Vendor systems in both Synchronous & Asynchronous fashion. 

 

Your role as a Manager

 

We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society.  

 

In addition to living our purpose, Senior Executive across our organization must strive to be: 

 

  • Inspiring - Leading with integrity to build inclusion and motivation. 

 

 

  • Committed to creating purpose - Creating a sense of vision and purpose. 

  • Agile - Achieving high-quality results through collaboration and Team unity. 

  • Skilled at building diverse capability - Developing diverse capabilities for the future. 

  • Persuasive / Influencing - Persuading and influencing stakeholders. 

  • Collaborating - Partnering to build new solutions. 

 

 

  • Delivering value - Showing commercial acumen 

  • Committed to expanding business - Leveraging new business opportunities. 

  • Analytical Acumen - Leveraging data to recommend impactful approach and solutions through the power of analysis and visualization. 

  • Effective communication – Must be well abled to have well-structured and well-articulated conversations to achieve win-win possibilities. 

  • Engagement Management / Delivery Excellence - Effectively managing engagement(s) to ensure timely and proactive execution as well as course correction for the success of engagement(s) 

  • Managing change - Responding to changing environment with resilience 

  • Managing Quality & Risk - Delivering high quality results and mitigating risks with utmost integrity and precision 

  • Strategic Thinking & Problem Solving - Applying strategic mindset to solve business issues and complex problems. 

  • Tech Savvy - Leveraging ethical technology practices to deliver high impact for clients and for Deloitte. 

  • Empathetic leadership and inclusivity - creating a safe and thriving environment where everyone's valued for who they are, use empathy to understand others to adapt our behaviors and attitudes to become more inclusive.   

 Education

 

B-tech graduate

 

How you’ll grow 

 

Connect for impact. 

 

Our exceptional team of professionals across the globe are solving some of the world’s most complex business problems, as well as directly supporting our communities, the planet, and each other. Know more in our Global Impact Report and our India Impact Report. 

 

Empower to lead. 

 

You can be a leader irrespective of your career level. Our colleagues are characterized by their ability to inspire, support, and provide opportunities for people to deliver their best and grow both as professionals and human beings. Know more about Deloitte and our One Young World partnership. 

 

Inclusion for all 

 

At Deloitte, people are valued and respected for who they are and are trusted to add value to their clients, teams and communities in a way that reflects their own unique capabilities. Know more about everyday steps that you can take to be more inclusive. At Deloitte, we believe in the unique skills, attitude, and potential each and every one of us brings to the table to make an impact that matters.  

 

 

Drive your career. 

 

At Deloitte, you are encouraged to take ownership of your career. We recognize there is no one size fits all career path, and global, cross-business mobility and up / re-skilling are all within the range of possibilities to shape a unique and fulfilling career. Know more about Life at Deloitte. 

 

 

Everyone’s welcome… entrust your happiness to us.   

Our workspaces and initiatives are geared towards your 360-degree happiness. This includes specific needs you may have in terms of accessibility, flexibility, safety and security, and caregiving. Here’s a glimpse of things that are in store for you.  

 

Interview tips 

 

We want job seekers exploring opportunities at Deloitte to feel prepared, confident, and comfortable. To help you with your interview, we suggest that you do your research, know some background about the organization and the business area you’re applying to. Check out recruiting tips from Deloitte professionals.