Job Title: T&T- HC- OT- Change Management Operate | Learning | Senior Associate | Coimbatore
Human Capital Operate
Change Management Operate | Learning | Senior Associate
What impact will you make?
At Deloitte, your work will help clients navigate organizational change by supporting impactful learning solutions. As part of the Organizational Change Management Operate team, you will contribute to building high-quality training content that supports organizations through business transformation. You will work alongside experienced colleagues to apply instructional design practices, assist in content creation, and grow your expertise in change enablement and digital learning.
The Team & Growth Opportunities
Deloitte’s Learning Operate team designs and implements tailored learning experiences to support clients in their transformation journeys. We apply industry-leading instructional design methodologies and leverage technology to develop scalable and engaging learning programs. At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. We offer opportunities to help build world-class skills in addition to hands-on experience in the global, fast-changing business world.
Work you’ll do.
As an Senior Associate, you will:
- Support content development by collaborating with senior team members to organize source materials, meeting notes, and feedback.
- Apply templates and guidelines to format learning materials such as trainer guides, e-learning storyboards, ILTs, and job aids.
- Use authoring tools (e.g., Articulate Storyline, Adobe Captivate, Enable Now, WalkMe) under guidance to develop learning modules.
- Collaborate with team members to maintain version control, ensure consistency, and align with client branding standards.
- Coordinate with visual design teams to align content with engaging visuals and standard templates.
- Roll out learning effectiveness surveys and analyze data to support continuous improvement.
- Participate in knowledge-sharing sessions and contribute to internal initiatives such as template development and best practices documentation.
- Build your skills in instructional design, change management, and digital learning tools through on-the-job learning and formal development opportunities.
Skills Required:
Must Have:
- Bachelor’s Degree in Arts or Science.
- 0 to 3 years of professional work experience, preferably in learning & development or content development.
- Excellent communication and written language skills.
- Impeccable attention to detail, organizational skills, and the ability to multi-task.
Good to Have:
- Bachelor’s / Master’s / PGDM in Business Administration.
- Prior exposure and/or experience in instructional design or L&D.
- Exposure to organizational change management or organizational transformation.
Technical Skills
- Proficiency in MS Office (Outlook, Excel, Word, PowerPoint) is a must.
- Exposure to ANY authoring tool (Articulate, Captivate, Enable Now, WalkMe) is preferred.
- Familiarity with learning platforms (LMS) or content management tools is a plus.
- Interest in visual design, video editing, or interactive learning formats is an advantage.
- Exposure to survey platforms like MS Forms, Qualtrics, or similar tools is a plus.
Your role as a leader
At Deloitte India, we believe in the importance of leadership at all levels. We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters.
Builds own understanding of our purpose and values; explores opportunities for impact. Actively focuses on developing effective communication and relationship-building skills. Understands expectations and demonstrates personal accountability for keeping performance on track. Understands how their daily work contributes to the priorities of the team and the business. Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our purpose
Deloitte is led by a purpose: To make an impact that matters.
Every day, Deloitte people are making a real impact in the places they live and work. We pride ourselves on doing not only what is good for clients, but also what is good for our people and the communities in which we live and work—always striving to be an organization that is held up as a role model of quality, integrity, and positive change. Learn more about Deloitte's impact on the world.