Job Title:  Assistant Manager - Talent Operations

As an Assistant Manager – Talent Operations, you will lead, support and oversee key talent operational activities to enhance the employee experience of a specific function and ensure the delivery of high-quality talent services. This is an excellent opportunity for individuals looking to develop their overall HR knowledge and experience in a dynamic and supportive environment.

Key responsibilities

• Perform talent operational tasks, including contract issuance, renewal and employment confirmations ensuring accuracy and promptness.
• Support the performance management process by coordinating performance evaluations, promotion and increment letters and ensuring timely feedback is documented.
• Generate and maintain HR metrics and reporting to assist in decision-making, highlighting any trends or areas for improvement.
• Manage employee queries related to Talent processes and provide guidance where necessary.

Requirements

• Bachelor’s degree in Human Resources Management, Business Administration, or an equivalent professional qualification.
• Minimum 4 years of similar experience in HR operations.
• Familiarity with HR processes, policies, and employment law will be an added advantage.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
• Strong attention to detail and organizational skills with the ability to manage multiple tasks.
• Excellent communication skills in English, both written and verbal.
• Ability to work collaboratively in a team environment and demonstrate a proactive approach to tasks.