Job Title: Assistant Manager | Facilities | Delhi | Administration
Your potential, unleashed.
India’s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realize your potential amongst cutting edge leaders, and organizations shaping the future of the region, and indeed, the world beyond.
At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters.
Work you will do
The foremost objective of working in the Administration team is to attain the organizational vision, purpose & objectives by adhering to the policies and procedures set out by the Firm to ensure a seamlessly efficient work environment for all its staff and by achieving this in the most cost efficient and timely manner.
You will:
- Demonstrate highest possible standards of professional integrity / ethics, accountability & ownership, and good judgement.
- Be part of the administration team at your location office/s and ensure that daily office operations are performed efficiently.
- Supervise the facility by coordinating among the essential teams of soft services, building management services, maintenance (including equipment and their AMCs) & upkeep of the facility, front office team, vendor management, security, housekeeping, catering and cafeteria Management, printing & stationery, and Pantry Services and any other administrative cell or service pertinent to your respective office.
- Build and strengthen relationships with building authorities in which your office resides for quick resolutions of any related issues.
- Well-connected / networked and remain current with latest technology systems and procedures.
- Have sound knowledge of statutory compliances and ensure they are adhered to.
- Reporting to the Associate Director/PED, keep him appraised on a regular basis of the administrative functioning of your office facility.
- Have sound crisis management skills and ensure situations are well managed such as fire drills, transport arrangements in case of heavy rains, medical arrangements in case of emergencies etc. by creating a crisis management response team.
- Oversee statutory requirements of ISO Audits; In addition, contribute to the BCMS programme for the firm. You will also work with the BCMS Head for documentation.
- Gain sound knowledge of the Firm’s internal processes in handling and reporting of MIS and ensuring adherence to processes.
- Assist the Associate Director/PED in developing/improving and implementing policies and procedures for the department and organization.
- Assist the Associate Director/PED in preparing budgets, forecasts for the department.
- Streamline office operations to maximize quality and efficiency while optimizing/reducing costs.
- Manage and take responsibility for office projects, supervise and coordinate with contractors and consultants.
- Plan allocation and utilisation of space and resources for office facility.
- Familiarize yourself with various departmental SPOCs such as from Finance, IT, Talent, RRO as well as with Senior Management for seamless synchronization of administrative work.
- Build a rapport with the Business Teams and PEDs to understand their requirements and to have a strong working relationship at all levels. Ensure Talent and Service Line Partners requirements for their teams are met and addressed promptly.
- Need to make sound judgements in interviewing and recruitment of able team members.
- Carry out appraisals and identify professional requirements for team members. Appraise team members of all relevant professional trainings available within the Firm and keep them abreast of the latest trends in the Firm.
- Ensure a monitoring system of all records such as renewal of AMC contracts and any other agreements by appointed team.
- Sensitize team members of the Firm’s Diversity and Inclusion values and policies and ensure it is followed and respected.
- Assist with local Event Management for Firm and staff events pertaining to your geography.
Qualifications
- B.A./B. COM/ B.SC/ BCA or MBA or Diploma in Business Administration or other related courses.
- Must have 7 + experience, preferably in a similar industry.
- Strong understanding of job description, good stakeholder management & negotiating skills.
- Strong Command over English both spoken and written as a language.
- Proven track record of good leadership and people skills.
Your role as a Assistant Manager
We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society.
In addition to living our purpose, Assistant Manager in Deloitte must strive to be:
- Inspiring - Leading with integrity to build inclusion and motivation.
- Committed to creating purpose - Creating a sense of vision and purpose.
- Agile - Achieving high-quality results through collaboration and Team unity.
- Skilled at building diverse capability - Developing diverse capabilities for the future.
- Persuasive / Influencing - Persuading and influencing stakeholders.
- Collaborating - Partnering to build new solutions.
- Delivering value - Showing commercial acumen
- Committed to expanding business - Leveraging new business opportunities.
- Analytical Acumen - Leveraging data to recommend impactful approach and solutions through the power of analysis and visualization.
- Effective communication – Must be well abled to have well-structured and well-articulated conversations to achieve win-win possibilities.
- Engagement Management / Delivery Excellence - Effectively managing engagement(s) to ensure timely and proactive execution as well as course correction for
the success of engagement(s)
- Managing change - Responding to changing environment with resilience
- Managing Quality & Risk - Delivering high quality results and mitigating risks with utmost integrity and precision
- Strategic Thinking & Problem Solving - Applying strategic mindset to solve business issues and complex problems.
- Tech Savvy - Leveraging ethical technology practices to deliver high impact for clients and for Deloitte.
- Empathetic leadership and inclusivity - creating a safe and thriving environment where everyone's valued for who they are, use empathy to understand others to adapt our behaviors and attitudes to become more inclusive.
How you’ll grow
Connect for impact!
Our exceptional team of professionals across the globe are solving some of the world’s most complex business problems, as well as directly supporting our communities, the planet, and each other. Know more in our Global Impact Report and our India Impact Report.
Empower to lead!
You can be a leader irrespective of your career level. Our colleagues are characterized by their ability to inspire, support, and provide opportunities for people to deliver their best and grow both as professionals and human beings. Know more about Deloitte and our One Young World partnership.
Inclusion for all
At Deloitte, people are valued and respected for who they are and are trusted to add value to their clients, teams and communities in a way that reflects their own unique capabilities. Know more about everyday steps that you can take to be more inclusive. At Deloitte, we believe in the unique skills, attitude and potential each and every one of us brings to the table to make an impact that matters.
Drive your career!
At Deloitte, you are encouraged to take ownership of your career. We recognise there is no one size fits all career path, and global, cross-business mobility and up / re-skilling are all within the range of possibilities to shape a unique and fulfilling career. Know more about Life at Deloitte.
Everyone’s welcome… entrust your happiness to us
Our workspaces and initiatives are geared towards your 360-degree happiness. This includes specific needs you may have in terms of accessibility, flexibility, safety and security, and caregiving. Here’s a glimpse of things that are in store for you