Job Title: Associate Director | Sourcing & procurement | Delhi | Supply Chain & Network Operations
will be responsible for overall ownership and delivery of activities within the Procurement and Purchasing function/process, (for e.g., Invoice Processing, Vendor Management, Travel & Expense Management, Accounts Payable, Purchasing, PO Processing (Creation and placement), Change Request, Management Reporting, Analysis, Customer Support / Vendor Support - Voice calling, Supplier Sourcing and Research, Supplier Selection and Negotiation)
Key responsibilities for the Executive Manager will include:
· Seamless delivery of Procurement activities/sub-processes/processes
· Reporting to senior internal and client stakeholders (per cadence/as required)
· Ensuring adherence to delivery SLAs / KPIs
Overall leadership of Procurement team (~50 to 70 team members)
Primary Responsibilities
Supporting Actions
Transition and Service Delivery
· Function as ‘Tower Lead’ for entire Procurement process to drive transition from client and oversee steady state activities.
· Own and drive Master Transition Plan (MTP) for processes moving from client and function as a program manager.
· Monitor resourcing requirements and hiring per delivery needs and against MTP.
· Oversee knowledge transition, training, and technology requirements to drive a successful transition.
· Ensure seamless service delivery in alignment with agreed SLAs/KPIs
· Review of prepared reports and presentation to internal and client stakeholders (as per cadence / ad-hoc)
· Ensures timely and accurate responses to audit queries and information requests
Operational Excellence
· Function as a functional expert for the client and deliver value-driven transformation of Procurement processes using advanced tools & technology.
· Promote process excellence around end-to-end Procurement processes.
· Drive process standardization and improvements / transformation projects.
· Align on improvement roadmap, performance targets, and roadblocks, with leadership.
· Apply forward thinking, best practices, and fresh insights to improve delivery SLAs / metrics.
· Provide subject matter expertise to internal and client stakeholders in matters of Procurement processes/activities as required
Change Management
· Function as a change champion and drive change management for transformational initiatives.
· Review updates to process documentation (SOPs, process maps, desktop procedures etc.) and drive approval process with internal and client stakeholders
Governance
· Convene governance meetings with relevant stakeholders as per governance cadence.
· Review process performance with relevant stakeholders.
· Ensure on-time escalation of issues to relevant stakeholders and senior leadership (as required) and mitigation of issues and risks reported by stakeholders
People Management
· Build relationships with internal and client stakeholders.
· Overall resource & performance management for team
· Actively drive hiring of junior practitioners
· Client interfacing skills
Qualifications
· B. Com / BBA / BMS or similar three-year graduate course
· M.Com / CA Inter / CA / ICWA / MBA - applicable relaxation on years of experience.