Job Title: Senior Consultant | Sourcing & procurement | Delhi CEC | Supply Chain & Network Operations
Will be responsible for ensuring completion of delivery of day-to-day activities within the Procurement and Purchasing function/process, (for e.g., Invoice Processing, Vendor Management, Travel & Expense Management, Accounts Payable, Purchasing, PO Processing (Creation and placement), Change Request, Management Reporting, Analysis, Customer Support / Vendor Support - Voice calling, Supplier Sourcing and Research, Supplier Selection and Negotiation)
Service Delivery
· Own & manage the delivery of Procurement activities on a day-to-day basis.
· Reviews and approve transactions, as required by process workflows.
· Monitor volumes and other key metrics to track performance against SLA / KPIs
· Regular review of process documentation (SOPs, process maps and desktop procedures) and ensuring regular updates with any process changes
· Lead resolution of risks / issues and reports to Procurement ‘Tower Lead’ periodically on escalations required
Operational Excellence
· Promote process excellence around end-to-end Procurement processes.
· Drive process standardization and improvements / transformation projects.
· Apply forward thinking, best practices, and fresh insights to improve delivery SLAs / metrics.
· Provide subject matter expertise to internal and client stakeholders in matters of Procurement processes/activities as required
Change Management
· Support Procurement ‘Tower Lead’ in driving change management for transformational initiatives.
· First level review of updates to process documentation (SOPs, process maps, desktop procedures etc.) and support approval process with internal and client stakeholders
Governance
· Support Procurement ‘Tower Lead’ in review of process performance with relevant stakeholders.
· Ensure on-time escalation of issues to relevant stakeholders and senior leadership (as required) and mitigation of issues and risks reported by stakeholders
· B. Com / BBA / BMS or similar three-year graduate course
M.Com / CA Inter / CA / ICWA / MBA - applicable relaxation on years of experience