Job Title:  T&T_Customer_M&C_Consultant_AEP_Delhi

Your potential, unleashed.

India’s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realize your potential amongst cutting edge leaders, and organizations shaping the future of the region, and indeed, the world beyond.

At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters.

The team

DCM is about much more than just the numbers. It’s about attesting to accomplishments and challenges and helping to assure strong foundations for future aspirations. Deloitte exemplifies what, how, and why of change so you’re always ready to act ahead. Learn More about DCM.

Your work profile.

As a Consultant in our DCM:AMC Team you’ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations: -

Position Summary

The Adobe CDP (Customer Data Platform) Consultant position is a client-facing role requiring both technical and business/marketing knowledge and skills. CDP Consultants work to gather and understand their client’s unique business requirements and develop and build customized solutions to meet their client's advertising and reporting needs with the Adobe CDP. In addition, consultants help each client implement the solution and applications, perform quality checks to ensure that the implementation work has been completed successfully, and diagnose and solve technical issues when they arise. In addition to implementation work, the CDP Consultant works with clients to further their reporting and analysis efforts and drive business value from the platform. It is a technical job that also requires a solid advertising business and analysis acumen and involves constant customer interaction. Additionally, this role requires the consultant to work on data ingestion part along with Data Engineers & Architects to design the XDM Models & Schemas which needs SQL and Database knowledge. It would be good to have AJO skills as well. The consultant would also need to work very closely with Adobe Analytics/Adobe Target/Adobe Campaign teams to design & define multi-solution use cases.

What you’ll do

• Lead tech & strategy solutions engagements across multi-functional workstreams; data management platform (DMP - AAM) or customer data platform (RT-CDP), offline data onboarding, analytics, and digital media campaigns.

·      Gain an in-depth knowledge of client’s advertising platform and architecture needs, online business model, and online marketing strategy

·      Gather, document, and help form/guide client business requirements, key performance indicators and other functional and/ or technical requirements

• Work with the internal teams and client stakeholders to develop solutions/use cases to meet client’s unique requirements, which include combinations of data, technology, partners, data integrations and analytics.

·      Design customized solutions and technical tag implementation strategies

·      Generate customized code and assist with its implementation and deployment

·      Support client’s developers and third parties throughout the implementation and integration processes

·      Validate and debug implementation and follow through on issues until resolved

·      Advice key stakeholders and drive client success based on clients most important business drivers

·      Produce reporting and content aligned to client's digital advertising KPI's and facilitate the reporting and analysis activities with client resources

·      Interact frequently with clients via phone, email, and/or in-person—including interaction with marketers, analysts, web developers, and C-level executives

·      Communicate confidently and pro-actively with customers throughout the project lifecycle

·      Manage multiple client engagements simultaneously

·      Manage customer expectations appropriately and keep projects on schedule and within scope

·      Become an expert in the use of Adobe products and the methods by which they can be used to effectively optimize online businesses

·      Work to educate clients on the best practices in relation to their specific industry and key business requirements

·      Keep accurate daily records of client billable time

·      Some technical writing and PowerPoint presentation creation

·      Some manipulation and usage of DSP's information and knowledge of integration points 

What you need to succeed

·      3+ years’ experience working in digital advertising technology or media strategy, analytics or digital agency or equivalent years of experience within the digital arm of a consulting.

·      Solid understanding of online marketing

·      Strong understanding of HTML and web protocols

·      Intermediate-to-advanced JavaScript skills, SQL, Database knowledge

·      Ability to work with large data files onboarding, use of FTP/S3 clients

·      Ability to use debugging tools like Charles, Postman, and similar tools.

·      Strong understanding of Tag management tools.

·      API knowledge to setup non expiry Query Service Credentials for BI Connections

·      Understanding of ADF’s, most used Spark SQL functions like arrays, Date and Struct

·      Passion for the internet domain and use of technology to solve business problems

·      Solid understanding of general business models, concepts, and strategies

·      Solid understanding of data reporting and digital advertising best practices

·      Must be self-motivated, responsive, professional, and dedicated to customer success

·      Possess an innovative, problem-solving, and solutions-oriented mindset

·      Exceptional organizational, presentation, and communication skills – both verbal and written

·      Demonstrated ability to learn quickly, be a team player, and manage change effectively

·      Extensive knowledge of Microsoft Office

·      Bachelor’s degree or equivalent work experience

·      Some travel required 

·      Special consideration given for:

• Experience with advanced capabilities of one or more data management platforms (DMPs); such as Adobe Audience Manager, Oracle/BlueKai, Turn, Salesforce/Krux, etc.
• Experience with advanced capabilities of one or more customer data platforms (CDPs); such as Adobe Experience Platform, Tealium, mParticle, Segment etc.
• Website optimization consulting experience
• Web development experience
• ERP, SaaS, or other software implementation experience
• Deep vertical industry experience (e.g., retail, media, financial services, high tech, etc.)
• Master’s degree in business or other related advanced education 
• People with AJO skills

How you’ll grow

Connect for impact.

Our exceptional team of professionals across the globe are solving some of the world’s most complex business problems, as well as directly supporting our communities, the planet, and each other. Know more in our Global Impact Report and our India Impact Report.

Empower to lead.

You can be a leader irrespective of your career level. Our colleagues are characterized by their ability to inspire, support, and provide opportunities for people to deliver their best and grow both as professionals and human beings. Know more about Deloitte and our One Young World partnership.

Inclusion for all

At Deloitte, people are valued and respected for who they are and are trusted to add value to their clients, teams and communities in a way that reflects their own unique capabilities. Know more about everyday steps that you can take to be more inclusive. At Deloitte, we believe in the unique skills, attitude, and potential each and every one of us brings to the table to make an impact that matters.

Drive your career.

At Deloitte, you are encouraged to take ownership of your career. We recognize there is no one size fits all career path, and global, cross-business mobility and up / re-skilling are all within the range of possibilities to shape a unique and fulfilling career. Know more about Life at Deloitte.

Everyone’s welcome… entrust your happiness to us.                                                                                                                 

Our workspaces and initiatives are geared towards your 360-degree happiness. This includes specific needs you may have in terms of accessibility, flexibility, safety and security, and caregiving. Here’s a glimpse of things that are in store for you.

Interview tips

We want job seekers exploring opportunities at Deloitte to feel prepared, confident, and comfortable. To help you with your interview, we suggest that you do your research, know some background about the organization and the business area you’re applying to. Check out recruiting tips from Deloitte professionals.