Job Title:  Manager | L&D | Delhi | Talent

Your potential, unleashed.

India’s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realize your potential amongst cutting edge leaders, and organizations shaping the future of the region, and indeed, the world beyond.

At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters.

Work you’ll do

As a member of the learning team, you will play a keen role in building the firm for the future. Your mature and productive working relationships with our business leaders, will help prioritize the development of market focused capabilities. Your work will contribute to the overall goal of developing key capabilities and help deliver high quality development experiences for our practitioners across the firm.

Responsibilities:

Content Management:

• Create, develop and manage learning on lines of professional and leadership courses
• Manage the repository of learning assets, ensuring version control and easy access for users.
• Evaluate and recommend development options both formal and informal including buy, build and/or redesign as well as the appropriate delivery mechanism
• Conduct needs assessments and prioritization exercise with business stakeholders, determine gaps in curriculum/programs, advise on fulfillment efforts, ensure quality delivery against the objectives aligned with business.
• Act as a learning and talent development advisor on effective and leading-edge learning and development strategies to achieve business goals

• Provide advisory support to stakeholders

Training Coordination:

• Schedule and coordinate in-person and virtual training sessions, including securing venues, arranging materials, and coordinating with trainers.
• Recommend appropriate delivery mechanisms (e.g., classroom, e-Learning, virtual classroom, performance support, blended learning) and leading-edge instructional design strategies based on defined learning outcomes
• Manage enrollment and attendance tracking for all training programs.
• Ensure timely communication with participants, including invitations, reminders, and follow-ups.
• Liaise with regional teams and other relevant team within the organizations

Vendor Management:

• Coordinate with external vendors for training services, materials, and tools.
• Ensure compliance with contractual agreements and manage billing and payments.

Process Improvement:

• Identify and implement process improvements to enhance the efficiency and effectiveness of learning operations.
• Stay updated on industry best practices and incorporate them into the organization’s learning processes.

Reporting & Analytics:

• Generate and analyze reports on training effectiveness, learner engagement.
• Provide input to program monitoring and reporting.
• Maintain the learning dashboard and provide insights to L&D leadership on trends, gaps, and opportunities for improvement.
• Manage and maintain the LMS, including course uploads, user management, and reporting.
• Troubleshoot technical issues related to the LMS and provide support to learners and trainers.
• Ensure data accuracy and integrity within the LMS.

Requirements:

• Proactive, self-motivated and demonstrated ability to work independently and virtually with minimal guidance. Strong attention to detail and work ethic. Ability to deal with ambiguity, and proactively address change in direction and friction points
• Demonstrated experience leading and interacting with cross functional teams across multiple locations in a matrix organization
• Previous project management success in organizations, which require collaboration, consensus, and a high degree of influence to be successful
• Excellent business acumen to develop effective strategic business partnership with key stakeholders to further business goals. Builds trusting relationships based on integrity, responsiveness and results.
• Comfortable navigating through innovations in learning strategies and technologies
• Extremely strong verbal and written English communication skills geared to all levels of audience

• Qualifications:
• Master’s Degree or equivalent required

• 8 years of relevant experience working in a large, multinational organization in the area of learning and development.

Your role as a leader

At Deloitte India, we believe in the importance of leadership at all levels. We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters.

In addition to living our purpose, Manager across our organization:

• Acts as a role model, embracing and living our purpose and values, and recognizing others for the impact they make
• Develops high-performing people and teams through challenging and meaningful opportunities
• Delivers exceptional client service; maximizes results and drives high performance from people while fostering collaboration across businesses and borders
• Influences clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people
• Understands key objectives for clients and Deloitte, aligns people to objectives and sets priorities and direction

How you’ll grow

Connect for impact!

Our exceptional team of professionals across the globe are solving some of the world’s most complex business problems, as well as directly supporting our communities, the planet, and each other. Know more in our Global Impact Report and our India Impact Report.

Empower to lead!

You can be a leader irrespective of your career level. Our colleagues are characterized by their ability to inspire, support, and provide opportunities for people to deliver their best and grow both as professionals and human beings. Know more about Deloitte and our One Young World partnership.

Inclusion for all

At Deloitte, people are valued and respected for who they are and are trusted to add value to their clients, teams and communities in a way that reflects their own unique capabilities. Know more about everyday steps that you can take to be more inclusive. At Deloitte, we believe in the unique skills, attitude and potential each and every one of us brings to the table to make an impact that matters.

Drive your career!

At Deloitte, you are encouraged to take ownership of your career. We recognise there is no one size fits all career path, and global, cross-business mobility and up / re-skilling are all within the range of possibilities to shape a unique and fulfilling career. Know more about Life at Deloitte.

Everyone’s welcome… entrust your happiness to us                                                                                                                                        

Our workspaces and initiatives are geared towards your 360-degree happiness. This includes specific needs you may have in terms of accessibility, flexibility, safety and security, and caregiving. Here’s a glimpse of things that are in store for you. 

Interview tips

We want job seekers exploring opportunities at Deloitte to feel prepared, confident and comfortable. To help you with your interview, we suggest that you do your research, know some background about the organization and the business area you’re applying to. Check out recruiting tips from Deloitte professionals.