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Job Title:  Manager | SAP IS-Retail | Delhi | Operations, Industry & Domain Solutions | ERI Solutions

SAP Solution Architect & Program Manager

Role Overview

We are looking for an accomplished SAP Solution Architect and Program Manager to lead enterprise-wide SAP transformation initiatives and strategic technology programs. The ideal candidate should possess strong expertise in SAP CRM, SAP IS-U, S/4HANA, SAP Contact Centre, SAP ABAP, and cloud integration technologies, combined with proven project leadership experience.

Key Responsibilities

  • Lead enterprise architecture, solution design, and SAP transformation programs.
  • Manage end-to-end SAP implementation, upgrade, migration, and AMS projects.
  • Drive digital transformation initiatives within utility and customer experience domains.
  • Define High-Level Design (HLD), Low-Level Design (LLD), technical architecture, and integration strategies.
  • Lead multi-disciplinary teams across SAP CRM, IS-U, ABAP, CPI, Finance, Supply Chain, HR, and emerging technologies.
  • Oversee project planning, delivery governance, risk management, stakeholder communication, and vendor coordination.
  • Support pre-sales activities including proposal development, RFP responses, effort estimation, and Statement of Work preparation.
  • Drive cloud adoption, API modernization, security compliance, and AI/GenAI-enabled business solutions.
  • Ensure compliance with information security, audit, and regulatory requirements.

Required Skills

  • SAP CRM, SAP IS-U, SAP Contact Centre, S/4HANA CRM.
  • SAP ABAP on HANA and performance optimization.
  • REST APIs, OData Services, Boomi Integrations, OAuth2.
  • Enterprise Architecture and TOGAF methodologies.
  • Agile and Waterfall project management.
  • Client stakeholder management and executive communication.

Preferred Experience

  • 15+ years of SAP consulting and delivery experience.
  • Experience in Utilities, Manufacturing, Automotive, Real Estate, or Public Sector industries.
  • Proven success in large-scale SAP modernization and digital transformation initiatives.
  • Experience managing teams of 50+ resources across multiple technology domains. 

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