Job Title:  Manager | Sourcing & procurement | Delhi | Supply Chain & Network Operations

Manager will be responsible for overall ownership and delivery of activities within Procurement and Purchasing function/process, (for e.g., Invoice Processing, Vendor Management, Travel & Expense Management, Accounts Payable, Purchasing, PO Processing (Creation and placement), Change Request, Management Reporting, Analysis, Customer Support / Vendor Support - Voice calling, Supplier Sourcing and Research, Supplier Selection and Negotiation) and will be designated as the ‘Tower Lead’ for the function.

Key responsibilities for the Manager will include:

·      Seamless delivery of Procurement activities/sub-processes/processes

·      Reporting to senior internal and client stakeholders (per cadence/as required)

·      Ensuring adherence to delivery SLAs / KPIs

·    Oversee knowledge transition, training, and technology requirements to drive a successful transition.

·    Ensure seamless service delivery in alignment with agreed SLAs/KPIs

·    Review of prepared reports and presentation to internal and client stakeholders (as per cadence / ad-hoc)

Ensures timely and accurate responses to audit queries and information requests 

Operational Excellence

·    Function as a functional expert for the client and deliver value-driven transformation of Procurement processes using advanced tools & technology.

·    Promote process excellence around end-to-end Procurement processes.

·    Drive process standardization and improvements / transformation projects.

·    Align on improvement roadmap, performance targets, and roadblocks, with leadership.

·    Apply forward thinking, best practices, and fresh insights to improve delivery SLAs / metrics.

·    Provide subject matter expertise to internal and client stakeholders in matters of Procurement processes/activities as required

Change Management

·    Function as a change champion and drive change management for transformational initiatives.

·    Review updates to process documentation (SOPs, process maps, desktop procedures etc.) and drive approval process with internal and client stakeholders

 Governance

·    Convene governance meetings with relevant stakeholders as per governance cadence.

·    Review process performance with relevant stakeholders.

·    Ensure on-time escalation of issues to relevant stakeholders and senior leadership (as required) and mitigation of issues and risks reported by stakeholders

People Management

·    Build relationships with internal and client stakeholders.

·    Overall resource & performance management for team

·    Actively drive hiring of junior practitioners

·    Client interfacing skills

Qualifications

·     B. Com / BBA / BMS or similar three-year graduate course

·     M.Com / CA Inter / CA / ICWA / MBA - applicable relaxation on years of experience