Job Title:  Senior Analyst | HR Shared Services | Bengaluru | HR Transformation

Job Summary:

The HR Coordinator will support the client’s Human Resources (HR) department in various administrative and operational tasks. This role involves assisting with recruitment, employee onboarding, maintaining employee records, and providing general administrative support to the HR team. The ideal candidate will have excellent organizational skills, attention to detail, and the ability to handle sensitive information confidentially.

Key Responsibilities include:

Employee Records and Documentation:

• Maintain accurate and up-to-date employee records in both electronic and paper formats.
• Ensure compliance with all legal and company requirements regarding employee documentation.
• Assist in the preparation of HR reports and presentations.

Benefits Administration:

• Assist employees with benefits enrollment and address any questions or concerns.
• Maintain accurate records of employee benefits.

Employee Relations:

• Serve as a point of contact for employee inquiries regarding HR policies, procedures, and programs.
• Support the HR team in handling employee relations issues as needed.

General Administrative Support:

• Prepare HR-related documents from templates, such as employment contracts and letters.
• Perform other administrative tasks as required.

Qualifications:

Education and Experience:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 1-2 years of experience in an HR role or administrative position preferred.

Skills and Competencies:

• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Ability to handle sensitive and confidential information with discretion.
• Detail-oriented and able to work independently as well as part of a team.
• Familiarity with HR software and applicant tracking systems (ATS) is a plus.

Working Conditions:

• This position typically works in a hybrid environment. 2-3 days a week in the client office is required.

From the RFP:

In Country Preferred Experience:

●       At least 3 years of experience in HR Administration

●       Experience in HR in local country and familiarity with the country’s labor law framework and practices

●       Confident use of local language and English language (at a C1 level at least)

●       Exceptional customer service focus, including attention to detail and producing quality results

●       Strong communication, problem-solving ability, interpersonal, teamwork, and organizational skills with an emphasis on tact and diplomacy

●       Proficiency in Google Suite (preferred) and / or MS Office, including Word and Excel

●       Ability to create dashboards, analyze data, distill findings, and present information in an easily digestible manner to support data-driven decisions

●       Demonstrated ability to keep information confidential and commitment to produce high quality work

●       This position typically works in a hybrid environment. 2-3 days a week in the client office is required.