Job Title:  Senior Consultant | Adobe Campaign Developer | Delhi | Marketing & Commerce

Your potential, unleashed.

India’s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realize your potential amongst cutting edge leaders, and organizations shaping the future of the region, and indeed, the world beyond.

At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters.

The team

CUSTOMER is about much more than just the numbers. It’s about attesting to accomplishments and challenges and helping to assure strong foundations for future aspirations. Deloitte exemplifies what, how, and why of change so you’re always ready to act ahead. Learn More about CUSTOMER.

Your work profile.

As a Consultant /Senior Consultant in our CUSTOMER:M&C Team you’ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations: -

ROLE & RESPONSIBILITIES: 

• Implement new integrations.
• Advise Ops developers on optimized way to handle/access data through FDA
• Keep track of OOTB processes, alerts, anticipate and address failures, ensuring platform availability for operations
• Address performance issues faced by operations team.
• Troubleshoot platform errors/issues
• Work with adobe support, dev teams to resolve any issues
• Suggest and implement optimized data model
• Create and manage technical workflows
• Implement new product features and train the operations team on usage of those
• Collaborate with central HQ hub team and stakeholders to understand requirements and implement new features and functionalities
• Ensure data quality, integrity, and compliance with organizational standards and regulatory requirements (Data Governance)
• Stay up-to-date with Adobe product roadmaps, releases, and best practices, applying knowledge to continuously improve the Adobe stack
• Create workflows for email campaigns, create delivery templates and deploy emails

Desired qualifications

Bachelor’s degree in computer science, information systems, or other technology-related field

Certification or one of its iterative technologies.

Location and way of working.

• Base location: Pan India
• This profile involves occasional travelling to client locations.
• Hybrid is our default way of working. Each domain has customized the hybrid approach to their unique needs.

Your role as a Senior Consultant:

We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society.

In addition to living our purpose, Senior Executive across our organization must strive to be:

• Inspiring - Leading with integrity to build inclusion and motivation.
• 5+ years of hands-on experience with Adobe campaign classic in implementation/dev/devOps teams.
• Committed to creating purpose - Creating a sense of vision and purpose.
• Agile - Achieving high-quality results through collaboration and Team unity.
• Skilled at building diverse capability - Developing diverse capabilities for the future.
• Persuasive / Influencing - Persuading and influencing stakeholders.
• Collaborating - Partnering to build new solutions.
• Delivering value - Showing commercial acumen
• Committed to expanding business - Leveraging new business opportunities.
• Analytical Acumen - Leveraging data to recommend impactful approach and solutions through the power of analysis and visualization.
• Effective communication – Must be well abled to have well-structured and well-articulated conversations to achieve win-win possibilities.
• Engagement Management / Delivery Excellence - Effectively managing engagement(s) to ensure timely and proactive execution as well as course correction for

the success of engagement(s)

• Managing change - Responding to changing environment with resilience
• Managing Quality & Risk - Delivering high quality results and mitigating risks with utmost integrity and precision
• Strategic Thinking & Problem Solving - Applying strategic mindset to solve business issues and complex problems.
• Tech Savvy - Leveraging ethical technology practices to deliver high impact for clients and for Deloitte.
• Empathetic leadership and inclusivity - creating a safe and thriving environment where everyone's valued for who they are, use empathy to understand others to adapt our behaviors and attitudes to become more inclusive. 
• Understand the requirements from CRM team and transform them to technical requirements
• Hands-on experience with ACC V8/V7 and understanding of V8/V7 architecture.
• Able to create webapps/datacapture forms in ACC
• Understanding of customer data management and data modeling
• Experience with data integration and APIs
• Proven track record of successfully maintaining large-scale Adobe projects
• Excellent problem-solving skills, with the ability to troubleshoot technical issues
• Strong communication and collaboration skills
• Articulate and convey technical concepts to a mixed audience of technical and business teams
• Adobe Certification is a plus
• AEP, RT-CDP experience is a plus
• Understanding of mid-sourcing and message center.

How you’ll grow

Connect for impact.

Our exceptional team of professionals across the globe are solving some of the world’s most complex business problems, as well as directly supporting our communities, the planet, and each other. Know more in our Global Impact Report and our India Impact Report.

Empower to lead.

You can be a leader irrespective of your career level. Our colleagues are characterized by their ability to inspire, support, and provide opportunities for people to deliver their best and grow both as professionals and human beings. Know more about Deloitte and our One Young World partnership.

Inclusion for all

At Deloitte, people are valued and respected for who they are and are trusted to add value to their clients, teams and communities in a way that reflects their own unique capabilities. Know more about everyday steps that you can take to be more inclusive. At Deloitte, we believe in the unique skills, attitude, and potential each and every one of us brings to the table to make an impact that matters.

Drive your career.

At Deloitte, you are encouraged to take ownership of your career. We recognize there is no one size fits all career path, and global, cross-business mobility and up / re-skilling are all within the range of possibilities to shape a unique and fulfilling career. Know more about Life at Deloitte.

Everyone’s welcome… entrust your happiness to us.                                                                                                                 

Our workspaces and initiatives are geared towards your 360-degree happiness. This includes specific needs you may have in terms of accessibility, flexibility, safety and security, and caregiving. Here’s a glimpse of things that are in store for you.

Interview tips

We want job seekers exploring opportunities at Deloitte to feel prepared, confident, and comfortable. To help you with your interview, we suggest that you do your research, know some background about the organization and the business area you’re applying to. Check out recruiting tips from Deloitte professionals.