Job Title: Senior Consultant | Business transformation and strategy | Delhi | Customer Strategy & Design
Key Responsibilities
- Lead workstreams in client engagements focused on sales transformation, dealer network optimization, go-to-market strategy, customer experience, pricing, and profitability improvement.
- Drive structured problem-solving: analyze market data, develop insights, and create actionable recommendations.
- Partner with client leadership teams to design future-ready business models across EV adoption, connected mobility, digital retail, and sustainability.
- Manage small teams of consultants/analysts, ensuring delivery excellence, knowledge sharing, and team development.
- Support proposal development, business development efforts, and client relationship building.
- Contribute to Deloitte thought leadership and practice development in the automotive and mobility sector.
- Serve as a subject matter contributor on emerging mobility trends, automotive retail innovations, and customer-centric strategies.
Qualifications & Experience
- MBA/PGDM from a premier institute or equivalent qualification.
- 5-8 years of experience in management consulting, automotive strategy, or OEM sales/distribution roles.
- Strong knowledge of automotive retail, dealer operations, sales & aftersales models, EV & mobility ecosystem, and digital transformation.
- Demonstrated ability to lead projects/workstreams and manage client stakeholders independently.
- Strong business acumen with structured communication, problem-solving, and team management skills.
What we look for
- Passion for the future of mobility and automotive innovation.
- Ability to influence senior stakeholders and navigate complex client environments.
- Entrepreneurial mindset with willingness to contribute to practice growth and business development.
Keywords for Senior Consultant JD
- Automotive strategy consulting
- Sales & distribution transformation
- Dealer network & channel optimization
- Go-to-market strategy (GTM)
- Customer experience & loyalty in automotive
- Electric vehicles (EV) strategy
- Connected mobility & new business models
- Digital retailing & omni-channel sales
- Aftersales transformation & profitability improvement
- Market-entry and growth strategy
- Leadership & client stakeholder engagement
- Business development & proposal management