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Job Title:  T&T - Customer - CS&D - Analyst | Conversational AI | Delhi

Job requisition ID ::  91821
Date:  Dec 5, 2025
Location:  Delhi
Designation:  Analyst
Entity:  Deloitte South Asia LLP

Your potential, unleashed.

India’s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realize your potential amongst cutting edge leaders, and organizations shaping the future of the region, and indeed, the world beyond.

 

At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters.

 

The Team

Deloitte’s Technology & Transformation practice can help you uncover and unlock the value buried deep inside vast amounts of data. Our global network provides strategic guidance and implementation services to help companies manage data from disparate sources and convert it into accurate, actionable information that can support fact-driven decision-making and generate an insight-driven advantage.

 

Job Description:

 

We are looking for a motivated Analyst – Conversational AI / Python Developer with 1–3 years of experience in developing and integrating AI-driven chatbot and voicebot solutions. The role involves working with Python, Dialogflow, AWS/GCP AI services, and RESTful APIs to build scalable conversational systems for enterprise use cases.

The candidate will support the design, implementation, and testing of intelligent virtual assistants and contribute to projects involving LLM, agentic workflows, and voice automation.

 

Key Responsibilities:

  • Develop and maintain chatbot and voicebot workflows using Google Dialogflow, AWS Lex, or similar platforms.
  • Build backend services and conversational logic using Python (Flask/FastAPI).
  • Integrate conversational systems with LLM APIs (AWS Bedrock, OpenAI, Vertex AI).
  • Work on intent classification, entity extraction, and dialog management components.
  • Integrate external data sources through RESTful APIs and webhooks.
  • Deploy and monitor conversational applications on AWS and GCP cloud platforms.
  • Support Speech-to-Text (STT) and Text-to-Speech (TTS) integrations for voice-based use cases.
  • Collaborate with senior developers and architects to enhance system intelligence and response accuracy.
  • Participate in testing, debugging, and optimization of conversational flows and backend services.
  • Maintain clear documentation for APIs, intents, and system configurations.

 

Required Skills & Experience:

  • 2–3 years of experience in Conversational AI or Python-based backend development.
  • Proficiency in Python and frameworks like Flask or FastAPI.
  • Hands-on experience with Dialogflow (CX or ES) or AWS Lex.
  • Working knowledge of AWS Bedrock, Google Vertex AI, or other LLM/AI API integrations.
  • Strong understanding of RESTful API design and JSON-based integrations.
  • Experience with cloud environments – AWS (Lambda, API Gateway, S3) or GCP (Cloud Functions, App Engine).
  • Familiarity with version control (Git) and CI/CD pipelines.
  • Good problem-solving and debugging skills.
  • Strong written and verbal communication skills.

 

Good to Have:

  • Exposure to LangChain, RAG pipelines, or agentic AI systems.
  • Experience with STT/TTS voice integrations (Google Speech, Azure Speech, or Bhashini).
  • Basic understanding of machine learning or NLP concepts.
  • Familiarity with PostgreSQL or Elasticsearch for conversational data storage.

Education:

  • B.Tech / M.Tech / MCA in Computer Science, Artificial Intelligence, or related field.
  • (Certifications in AWS, GCP, or Conversational AI platforms preferred.)

 

How you’ll grow

 

Connect for impact

Our exceptional team of professionals across the globe are solving some of the world’s most complex business problems, as well as directly supporting our communities, the planet, and each other. Know more in our Global Impact Report and our India Impact Report.

 

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You can be a leader irrespective of your career level. Our colleagues are characterised by their ability to inspire, support, and provide opportunities for people to deliver their best and grow both as professionals and human beings. Know more about Deloitte and our One Young World partnership.

 

Inclusion for all

At Deloitte, people are valued and respected for who they are and are trusted to add value to their clients, teams and communities in a way that reflects their own unique capabilities. Know more about everyday steps that you can take to be more inclusive. At Deloitte, we believe in the unique skills, attitude and potential each and every one of us brings to the table to make an impact that matters.

 

Drive your career

At Deloitte, you are encouraged to take ownership of your career. We recognise there is no one size fits all career path, and global, cross-business mobility and up / re-skilling are all within the range of possibilities to shape a unique and fulfilling career. Know more about Life at Deloitte.

 

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Interview tips

We want job seekers exploring opportunities at Deloitte to feel prepared, confident and comfortable. To help you with your interview, we suggest that you do your research, know some background about the organisation and the business area you’re applying to. Check out recruiting tips from Deloitte professionals.

 

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