Job Title:  T&T-Customer - CS&D | Business transformation and strategy | Delhi | Senior Consultant

The team:

CS&D is about much more than just the numbers. It’s about attesting to accomplishments and challenges and helping to assure strong foundations for future aspirations. Deloitte exemplifies the what, how, and why of change so you’re always ready to act ahead. Learn more about Customer

Key Responsibilities

• Lead workstreams in client engagements focused on sales transformation, dealer network optimization, go-to-market strategy, customer experience, pricing, and profitability improvement.
• Drive structured problem-solving: analyze market data, develop insights, and create actionable recommendations.
• Partner with client leadership teams to design future-ready business models across EV adoption, connected mobility, digital retail, and sustainability.
• Manage small teams of consultants/analysts, ensuring delivery excellence, knowledge sharing, and team development.
• Support proposal development, business development efforts, and client relationship building.
• Contribute to Deloitte thought leadership and practice development in the automotive and mobility sector.
• Serve as a subject matter contributor on emerging mobility trends, automotive retail innovations, and customer-centric strategies.

Qualifications & Experience

• MBA/PGDM from a premier institute or equivalent qualification.
• 5-8 years of experience in management consulting, automotive strategy, or OEM sales/distribution roles.
• Strong knowledge of automotive retail, dealer operations, sales & aftersales models, EV & mobility ecosystem, and digital transformation.
• Demonstrated ability to lead projects/workstreams and manage client stakeholders independently.
• Strong business acumen with structured communication, problem-solving, and team management skills.

What we look for

• Passion for the future of mobility and automotive innovation.
• Ability to influence senior stakeholders and navigate complex client environments.
• Entrepreneurial mindset with willingness to contribute to practice growth and business development.

Keywords for Senior Consultant JD

• Automotive strategy consulting
• Sales & distribution transformation
• Dealer network & channel optimization
• Go-to-market strategy (GTM)
• Customer experience & loyalty in automotive
• Electric vehicles (EV) strategy
• Connected mobility & new business models
• Digital retailing & omni-channel sales
• Aftersales transformation & profitability improvement
• Market-entry and growth strategy
• Leadership & client stakeholder engagement
• Business development & proposal management