Job Title: T&T - Customer - CS&D - Senior Consultant | Business Planning | Delhi
our potential, unleashed.
India’s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realize your potential amongst cutting edge leaders, and organizations shaping the future of the region, and indeed, the world beyond.
At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters.
The Team
Deloitte’s Technology & Transformation practice can help you uncover and unlock the value buried deep inside vast amounts of data. Our global network provides strategic guidance and implementation services to help companies manage data from disparate sources and convert it into accurate, actionable information that can support fact-driven decision-making and generate an insight-driven advantage. Our practice addresses the continuum of opportunities in business intelligence & visualization, data management, performance management and next-generation analytics and technologies, including big data, cloud, cognitive and machine learning.
Position summary
Business area: Deloitte India – Technology and Transformation - Customer
Career level: Senior Consultant
Overview of the team
Deloitte T&T is one of the cornerstones of Deloitte’s Consulting practice that brings together technology and creativity to better connect customers with the businesses.
Our clients include many of today’s leading global companies across multiple sectors and major government organizations. We create innovative ventures, digital platforms and meaningful, human-centric experiences for the end customers by harnessing the power of data and advanced technology to drive engagement, customer service and sales growth. Our unique approach is supplemented with robust alliance ecosystem with leading global Technology and Digital Solutions providers. We strongly believe in the concept of ‘profits with purpose’, and thus, have enabled our clients to achieve significant and sustainable growth. Learn more about Deloitte Digital here
Responsibilities
· Support project delivery towards provision of Consulting services to clients, primarily around business planning and strategy formulation, market viability assessments, design and implementation of strategic initiatives
· Develop effective working relationships with internal stakeholders as well client stakeholders
· Contribute towards business development activities such as opportunity identification (up-sell/ cross-sell/ new avenues), proposal/ solution development and pursuit follow-through, by working closely with senior internal stakeholders and industry leaders
· Assist in development of sector specific POVs and thought leaderships
· Provide effective mentorship to team members and other junior resources across Consulting practice, towards the area of expertise
· Adhere to professional ethics and standards of conduct
Role specific requirements
A strategy consultant is expected work collaboratively with specific client stakeholders and project teams to deliver measurable results, on the designated project. The delivery would, typically, consist of activities such as -
· Conduct workshops with client C-suite to understand their business and technology issues
· Research solutions, frameworks, and methodologies relevant to the project needs
· Leverage analytical frameworks/ tools to identify, prioritize, structure, and solve complex business problems as per project requirements
· Gather and collate data, relevant to the project, from the client stakeholders
· Develop solutions and corresponding collaterals (presentations, and reports), including but not limited to:
o Capability-driven strategy roadmap – Understand and evaluate existing capabilities (products, distribution, marketing, technology etc.), map industry best practices, conduct gap assessment, identify strategic ways-to-win and ensure end-to-end implementation
o Market opportunity assessment – For a new product launch/ expansion in new markets, identify target segment and geography, conduct primary and secondary research to map industry trends, evaluate target geography using macro-economic indicators, develop an outlook on the industry with respect to customer behavior, competition analysis and technology advancements. Identify overall target addressable market size (TAM) and related risks for market entry and enable the client to take an informed decision
o Cost optimization – Undertake top-down and driver-based benchmarking for addressable cost items, develop a detailed solution design for cost optimization initiatives. Provide implementation support.
o Business plans and Financial modeling – Leverage market assessment studies to develop long-term revenue and cost projections in-line with the strategy roadmap. For potential mergers/ acquisition deals, conduct EBITDA and Cash-Flow analysis to project financial viability of the deal
· Ensure that the quality of deliverables is as per expectations; liaise with subject matter experts across Deloitte network to ensure the same
· Co-ordinate with client and internal stakeholders, to ensure that required delivery timelines are met
· Develop playbooks, leveraging the client deliverables to facilitate knowledge transfer across Deloitte network
Skills required
· Exposure to telecommunications sector and digital strategy
· Deep understanding of business planning, business modelling, data and financial analysis
· Proven problem-solving abilities
· Proficient in Microsoft office suite (MS Excel, Word, PowerPoint)
· Strong client relationship building skills
· Excellent oral and written communication skills
· Positive attitude, committed and self-driven
· Ability to adapt to a rapidly shifting business landscape
· Comfortable to work in a global and matrixed environment
· Team management and project management skills
How you’ll grow
Connect for impact
Our exceptional team of professionals across the globe are solving some of the world’s most complex business problems, as well as directly supporting our communities, the planet, and each other. Know more in our Global Impact Report and our India Impact Report.
Empower to lead
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Inclusion for all
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Drive your career
At Deloitte, you are encouraged to take ownership of your career. We recognise there is no one size fits all career path, and global, cross-business mobility and up / re-skilling are all within the range of possibilities to shape a unique and fulfilling career. Know more about Life at Deloitte.
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