Job Title:  Technology & Transformation- OIDS- Senior Analyst | EDUT | Delhi

The team

Deloitte’s Technology & Transformation practice works on assignments related to international trade engagements for government clients specializing in trade policy, economic development and global market access initiatives among others

Experience - 2-5 years

Location -

• North- Delhi, Haryana, Himachal Pradesh, Jammu & Kashmir, Ladakh, Punjab, Uttarakhand.
• West- Chattisgarh, Dadra Nagar Haveli and Daman Diu, Goa, Gujarat, Madhya Pradesh, Maharashtra, Rajasthan.
• Central- Bihar, Jharkhand, Odisha, UP. 
• South- Andhra Pradesh, Karnataka, Kerala, Lakshwadeep, Tamil Nadu, Telangana.
• North East- Arunachal Pradesh, Assam, Manipur, Meghalaya, Mizoram, Nagaland, Sikkim, Tripura, West Bengal, Andaman & Nicobar Island. 

Qualification requirement: MBA/ PGDM or equivalent degree (full-time management programme of atleast 12 months) from a recognized institution with minimum 2 years of consulting experience.

Key skills required: 

Support in addressing the identified capacity gaps and strengthen the operational effectiveness of MSME District Facilitation Offices (DFOs) and Branch MSME DFOs involving the following:

1. Provide support to MSME DFOs and branch MSME DFOs in routine administrative tasks and daily service-delivery functions to ensure smooth and timely facilitation for MSMEs.
2. Offer frontline interaction and handholding support to MSMEs by managing walk-ins, calls, emails, and digital queries, guiding them on schemes, registrations, documentation and resolving basic operational challenges.
3. Assist in implementation of MSME schemes by coordinating beneficiary onboarding, tracking application status, verifying documentation and ensuring timely communication with applicants.
4. Support field-level engagements such as enterprise visits, cluster mapping, outreach drives and industrial surveys to strengthen grassroots presence and improve coverage.
5. Facilitate coordination with State/ UT MSME Departments, District Industries Centres (DICs), banks, Khadi and Village Industries Commission (KVIC), Technology Centers, Industry associations and local institutions for smoother collaboration and faster issue escalation.
6. Assist in conducting awareness campaigns, workshops and outreach initiatives to enhance understanding and adoption of central and state/ UT level MSME schemes
7. Prepare documentation including meeting minutes, MIS updates, progress, reports, outreach trackers and other operational records for organized and consistent reporting.
8. Develop IEC material, localized content, success stories, FAQs, and simplified scheme guides to improve scheme accessibility and awareness among MSMEs.
9. Prepare MSME landscape reports assessing the State/ UT ecosystem, sectoral opportunities, challenges and strategic inputs for policymakers.
10. Conduct periodic market research on demand trends, sector competitiveness, pricing shifts, and emerging opportunities to support MSME decision-making.
11. Track regulatory, compliance, labour, environment, taxation and quality standards and prepare simplified guidance material for MSMEs.
12. Support export facilitation by analyzing global market trends, identifying potential export opportunities, documenting certification requirements and guiding MSMEs on export procedures.
13. Collect and analyze field data, stakeholder feedback, and survey insights to identify emerging needs and providing policy inputs to the Ministry.
14. Assist in scheme evaluation by analyzing adoption patterns, identifying bottlenecks, and providing recommendations of evidence-based improvements.
15. Other key activities as per the directions of MSME DFOs, Branch MSME DFOs, Office of DC MSME and Ministry of MSME
16. Participate in all fortnightly/ monthly meetings and review meetings