Job Title: Assistant Manager | Workday Operate | Bengaluru | Human Capital as a Service/ Operate
Sr D&T Analyst, HCM Core
Position Title
Sr D&T Analyst - HR
Function/Group
Digital & Technology, HR
Role Reports to
D&T Manager
Job Overview
This role is expected to demonstrate high proficiency in system knowledge/configuration, problem solving, process/data analysis, and communication skills. You’ll work collaboratively across teams to provide recommendations on aligning technical solutions to business opportunities.
Job Responsibilities
• Lead Analyst resource for global HR system process, data and technology projects
• Day to day operational support of HR systems and ensure system health and sustainability
• Utilize Workday HCM functional expertise to troubleshoot issues and identify solutions (business process configuration, complex calculated fields, integrations, EIB(s), security, etc.)
• Lead Consultant for global HR systems, data, and processes - identify and articulate process impacts on technology/data and potential constraints
• Partner with business to define functional requirements – including data, configuration and integration needs – and translate into recommendations and technical specifications
• Partner with business to understand pain points, prioritize requirements, and identify opportunities to improve processes/gain efficiency by leveraging existing and new functionality
• Successfully deliver prioritized initiatives through discovery, planning, implementation, testing and stabilization
• Responsible for quality assurance, creation of test scripts, testing execution, and ensuring user acceptance for system solutions
• Develop technical documentation supporting system or processes changes
• Communicate system or process changes to users with varying technical knowledge
• Advocate and influence HR solutions and inform on new trends and technologies
Education & Experience
• Bachelor’s degree in CIS (Computer Information Systems) or MIS (Management Information Systems) preferred
• Minimum years of related experience required: 7+ supporting/delivering complex IT solutions
• Preferred years of related experience: 9+ supporting/delivering complex IT solutions
Specific Job Experience or Skills Needed
• 5 years of experience configuring, solutioning and supporting Workday HCM Core required
• Experience working on a project team for a complex, global system implementation
• Ability to work with contractors and 3rd party vendors to ensure a quality result on projects and enhancements
• Ability to gather and translate business requirements into specifications
• Demonstrated ability to analyze, design, configure and support data, processes and technology
• Experience supporting stabilization and ongoing production support of technical solutions
• Proven ability to manage multiple tasks/activities and prioritize appropriately
• Well-developed interpersonal and communication skills with technical and business partners at all levels
• Demonstrated ability to work independently as well as in a collaborative team environment
• Experience working in a global company
Competencies/Behaviors required for job
• Excellent interpersonal skills with a high degree of tact and diplomacy
• Be able to effectively work with ambiguity
• High learning agility
• Be able to define business requirements and collaborate across global teams
• Problem solver and work with minimal guidance
• Highly organized individual with a process improvement and client service mindset
• Proven ability to work successfully with global, cross-functional project teams and translate complex business analysis into actionable recommendations through to implementation
• Ability to train, guide and mentor others
• Results oriented with a track record of accomplishments and ability to problem solve and overcome challenges
• High integrity, sound judgment and discretion regarding confidential information
• Ability to think critically, proactively, and manage multiple priorities
• High initiative and passion for improving business systems and processes