Job Title:  Manager | Talent relations | Delhi | Talent

Job Description: Manager (Talent Relations Manager)

Role Purpose

The Talent Relations Manager is responsible for managing workplace relations matters, conducting and overseeing employee investigations, providing advice to business leaders on people-related risks, and ensuring compliance with company policies, employment laws, regulatory requirements, and ethical standards. The role partners with Talent, Legal, Compliance, Ethics, and business leaders to foster a fair, respectful, and compliant workplace.

Key Responsibilities

Employee Relations

• Manage complex employee relations matters, including grievances, complaints, workplace conflicts, misconduct concerns, and policy violations.
• Provide guidance to employees and leaders on workplace conduct, disciplinary matters, performance issues, and people practices.
• Facilitate conflict resolution and mediation where appropriate.
• Support employees and managers in navigating sensitive workplace situations.

Investigations

• Conduct fair, objective, and timely investigations into allegations of misconduct, harassment, discrimination, retaliation, bullying, ethical violations, and other workplace concerns.
• Gather, analyze, and assess evidence to establish facts and findings.
• Prepare investigation reports, recommendations, and leadership briefings.
• Ensure investigations are conducted in accordance with internal policies and legal requirements.

Compliance and Risk Management

• Ensure adherence to employment laws, internal policies, codes of conduct, regulatory requirements, and governance standards.
• Identify employee relations and compliance risks and recommend mitigation strategies.
• Partner with Legal, Compliance, Ethics, and Internal Audit functions on sensitive matters.
• Monitor emerging workplace risks and recommend policy or process improvements.

Policy Governance

• Develop, review, and update employee relations policies, investigation protocols, disciplinary frameworks, and workplace conduct guidelines.
• Ensure consistent interpretation and application of policies across the organization.
• Support policy communication, training, and awareness initiatives.

Case Management and Reporting

• Maintain accurate and confidential case documentation.
• Track investigation trends, employee concerns, and workplace risks.
• Prepare management reports, metrics, and insights for leadership and governance forums.
• Ensure appropriate record retention and documentation standards are maintained.

Training and Awareness

• Deliver training on workplace conduct, anti-retaliation, respectful workplace practices, ethics, investigations, and compliance requirements.
• Promote a culture of integrity, accountability, and trust.

Key Competencies

• Employee Relations
• Workplace Investigations
• Compliance and Ethics
• Employment Law Knowledge
• Conflict Resolution and Mediation
• Risk Assessment
• Stakeholder Management
• Report Writing
• Influencing and Communication Skills
• Confidentiality and Professional Judgment

Qualifications

• Master’s degree in human resources, Business Administration, Law, Psychology, or a related field.
• 9+ years of experience in Employee Relations, HR Compliance, Investigations, Ethics, or Human Resources.
• Demonstrated experience conducting workplace investigations.
• Strong understanding of employment practices, compliance frameworks, and workplace risk management.
• Experience partnering with Legal, Compliance, and senior business leaders.

Success Measures

• Timely and effective resolution of employee relations matters.
• Quality and defensibility of investigation outcomes.
• Reduction in workplace conduct and compliance risks.
• Consistent policy application across the organization.
• Positive stakeholder and employee experience.
• Strong compliance and governance outcomes.