Job Title:  Assistant Manager | Engineering Foundry & Managed Services | Hyderabad | Engineering as a Service/ O

Key Responsibilities:

• Analyze business requirements and translate them into effective SAP CS solutions.
• Configure and customize the SAP CS module, including Service Orders, Notifications, Warranties, Installed Base, and related components.
• Integrate SAP CS with other SAP modules such as SD (Sales & Distribution), MM (Materials Management), PM (Plant Maintenance), and FI (Financial Accounting).
• Provide end-user training and ongoing support during and after SAP CS implementations.
• Collaborate with cross-functional teams to ensure seamless project delivery and integration.
• Troubleshoot and resolve issues related to SAP CS processes, configurations, and integrations.
• Prepare detailed functional specifications for custom developments and enhancements within the SAP CS module.
• Participate in system upgrades, testing, and documentation activities to ensure system reliability and compliance.
• Maintain a strong understanding of service management processes, including repairs, warranties, and service contracts.
• Leverage experience with integration points between SAP CS and other SAP modules to optimize business processes.

Educational Requirements:

• Bachelor’s degree in Computer Science, Information Technology, Engineering, Business Administration, or a related field.
• SAP certification in Customer Service (CS) or related modules is preferred.
• Additional certifications or coursework in project management or related SAP modules (SD, MM, PM, FI) are a plus.