Job Title:  Assistant Manager | Engineering Foundry & Managed Services | Hyderabad | Engineering as a Service/ O

Assistant Manager | Engineering, AI & Data – Engineering | Sr. M365 Engineer

Location:  Hyderabad

The team

Engineering helps empower and drive mission-critical solutions whether we need to modernize existing systems or implement new technology products and platforms. Through innovation, we improve financial performance, accelerate new digital businesses and fuel growth. Learn more about Engineering, AI and Data

Your work profile

·      Operate as a subject matter expert (SME) for Microsoft 365 technologies

·      Evaluate, design, and deploy foundational frameworks and governance models for Microsoft 365 services

·      Architect and deliver end-to-end Microsoft 365 solutions, with strong emphasis on Entra ID (Azure AD), on-premises Active Directory, and Okta federation

·      Drive the adoption and integration of new technologies and advanced features across the Microsoft 365 suite (e.g., Copilot for M365, Exchange Online, SharePoint Online, Teams)

·      Demonstrate expert-level proficiency with Exchange Online, ensuring reliable and secure operations

·      Design, configure, and maintain effective Teams and SharePoint internal and external collaboration strategies

·      Configure and manage cross-tenant access and collaboration settings

·      Possess a deep understanding of built-in Microsoft 365 security and governance capabilities, including Microsoft Purview with a focus on data security

·      Collaborate closely with the cybersecurity team to design, review, and validate security and governance controls for Microsoft 365 and related solutions

·      Serve as a subject matter expert for Entra ID and on-premises Active Directory, providing mentorship to junior team members and guidance to operational teams

·      Work with infrastructure, network, and application teams to seamlessly integrate Microsoft 365 solutions across the enterprise ecosystem

·      Participate in technical design reviews to ensure solutions meet best practices, performance expectations, and enterprise standards

·      Identify opportunities to improve service performance, resilience, and operational efficiency; implement enhancements proactively

·      Stay current on the latest Microsoft 365 capabilities, roadmap developments, feature releases, and industry trends, advising on organizational benefits

·      Maintain comprehensive technical documentation, including system configurations, standard operating procedures, and change management artifacts

·      Provide tier 3 and advanced escalation support for Microsoft 365–related issues

·      Troubleshoot and resolve complex identity, authentication, and configuration issues across both on-premises and cloud environments

  Key skills required: 

·      Bachelor’s or master’s degree in Computer Science, Information Technology, or a related field

·      Relevant Microsoft certifications (e.g., MS-102, MS-500, MD-102)

·      8+ years of experience in a senior-level role focusing on Microsoft 365 services

·      Deep knowledge of Entra ID authentication, authorization, and identity lifecycle management

·      Proven track record leading successful deployments, migrations, and modernization initiatives within Microsoft 365 and hybrid identity environments

·      Demonstrated PowerShell proficiency, including automation development and complex bulk operations across Microsoft 365 services

·      Strong knowledge of key Microsoft 365 workloads (SharePoint Online, Exchange Online, Teams, OneDrive)

·      Team player with a proactive, solution-oriented mindset, able to work independently and collaboratively in a fast-paced environment

·      Ability to manage multiple projects, competing priorities, and deadlines effectively