Job Title:  Assistant Manager | Workday Operate | Pune | Human Capital as a Service/ Operate

Responsibilities

• Analyst resource for global HR system processes, data and technology projects primarily focused on plant shift scheduling capabilities
• Day to day operational support of HR systems and ensure system health and sustainability 
• Utilize Indeavor functional expertise to troubleshoot issues and identify solutions (scheduling configuration, integrations, etc.) 
• Consultant for global HR systems, data, and processes - identify and articulate process impacts on technology/data and potential constraints  
• Partner with business to define functional requirements – including data, configuration and integration needs – and translate into recommendations and technical specifications 
• Partner with business to understand pain points, prioritize requirements, and identify opportunities to improve processes/gain efficiency by leveraging existing and new functionality  
• Successfully deliver prioritized initiatives through discovery, planning, implementation, testing and stabilization  
• Responsible for quality assurance, creation of test scripts, testing execution, and ensuring user acceptance for system solutions 
• Develop technical documentation supporting system or processes changes 
• Communicate system or process changes to users with varying technical knowledge 
• Advocate and influence HR solutions and inform on new trends and technologies 

Required Skills/Experience

• Bachelor’s degree in CIS (Computer Information Systems) or MIS (Management Information Systems) preferred
• Minimum years of related experience required: 3+ supporting/delivering complex IT solutions 
• Preferred years of related experience: 5+ supporting/delivering complex IT solutions
• Experience configuring, solutioning and supporting Time and Attendance and Scheduling applications ( should we add few names here such as Indeavor or infor or….)
• Understanding of integrations between Time and Attendance/schedule software
• Ability to work with contractors and 3rd party vendors to ensure a quality result on projects and enhancements 
• Ability to gather and translate business requirements into specifications  
• Demonstrated ability to analyze, design, configure and support data, processes and technology  
• Experience supporting stabilization and ongoing production support of technical solutions  
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• Demonstrated ability to work independently as well as in a collaborative team environment 
• Be able to effectively work with ambiguity
• Ability to think critically, proactively, and manage multiple priorities
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Preferred Skills/Experience

• Infor WFM experience desired
• Indeavor application experience, or similar ie: Shiftboard, Infor APS, etc.

• Experience in Reporting & Analytics

Development candidate will receive in the role

Candidate Questions (see below)

Standard:

• Have you engaged in a conversation with your manager?
• Are you open to relocation and travel requirements for this role?

Additional: