Job Title:  Consultant | SAP SD | Hyderabad | SAP

Job requisition ID ::  101212
Date:  Apr 2, 2026
Location:  Hyderabad
Designation:  Consultant
Entity:  Deloitte Touche Tohmatsu India LLP

Key Responsibilities:

  • Provide L2/L3 AMS support for SAP SD processes and integrations
  • Monitor, troubleshoot, and resolve IDOC failures and ALE issues
  • Handle incident, problem, and change management tickets within SLA
  • Perform root cause analysis (RCA) and ensure permanent fixes
  • Work on EDI/IDOC integrations with external systems
  • Support order-to-cash (O2C) business processes
  • Collaborate with cross-functional teams (MM, FI, BASIS, Middleware)
  • Participate in on-call and night shift support (US time zone)
  • Prepare documentation, SOPs, and knowledge transition materials