Job Title:  Deputy Manager | Finance Operate including Financial Accounting (Procure to Pay, Order to Cash),

The team

Business Process Solutions helps businesses manage their essential operational finance, HR, payroll & industry processes by leveraging experienced professionals who provide advice and practical support through a mix of outsourcing, contract personnel, co-sourcing, and project-related services

Your work profile

As an Assistant Manager in our BPS Tax team, you’ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations. You will:

• Provide accounting and bookkeeping support to U.S.-based customers using QuickBooks Online.
• Assist customers with QuickBooks Online features, processes, and accounting-related queries.
• Demonstrate working knowledge of QuickBooks Online Payroll, Payments, and Sales Tax.
• Support customers with data migration and related accounting scenarios.
• Understand customer needs and provide appropriate, consultative recommendations.
• Explain accounting concepts and product functionality clearly to customers.
• Resolve customer queries with strong attention to detail and a customer-first approach.
• Handle multiple customer interactions and tasks while maintaining accuracy and quality.
• Quickly learn and adapt to new accounting concepts, products, tools, and processes.
• Work effectively in a fast-paced virtual environment with minimal supervision.
• Maintain service quality during peak and seasonal periods.

Key skills required: 

• 3+ years of relevant bookkeeping/accounting experience.
• Minimum 1 year of hands-on experience with QuickBooks Online.
• Graduation/Post graduation in Accounting & Finance – Bcom/BBA/Mcom/MBA/CA Inter, CWA Inter
• Exposure and experience US accounting in a customer facing role
• C1 English proficiency