Job Title:  Deputy Manager | Sourcing & procurement | Hyderabad | Supply Chain & Network Operations

Deputy Manager will be responsible for ensuring completion of delivery of day-to-day activities within the Procurement and Purchasing function/process, (for e.g., Invoice Processing, Vendor Management, Travel & Expense Management, Accounts Payable, Purchasing, PO Processing (Creation and placement), Change Request, Management Reporting, Analysis, Customer Support / Vendor Support - Voice calling, Supplier Sourcing and Research, Supplier Selection and Negotiation) and will be designated as the ‘Team Lead’ for the Procurement function.

Key responsibilities for the Deputy Manager will include:

·      Seamless day-to-day delivery of Procurement activities/sub-processes/processes

·      Supporting Procurement ‘Tower Lead’ in reporting to senior internal and client stakeholders (per cadence/as required)

·      Monitoring performance against delivery SLAs / KPIs

·      Leadership of junior Procurement team members (~20 to 40 team members)

2) Principal Accountabilities

Primary Responsibilities

Supporting Actions

Service Delivery

·    Own & manage the delivery of Procurement activities on a day-to-day basis.

·    Reviews and approve transactions, as required by process workflows.

·    Monitor volumes and other key metrics to track performance against SLA / KPIs

·    Regular review of process documentation (SOPs, process maps and desktop procedures) and ensuring regular updates with any process changes

·    Lead resolution of risks / issues and reports to Procurement ‘Tower Lead’ periodically on escalations required

Operational Excellence

·    Promote process excellence around end-to-end Procurement processes.

·    Drive process standardization and improvements / transformation projects.

·    Apply forward thinking, best practices, and fresh insights to improve delivery SLAs / metrics.

·    Provide subject matter expertise to internal and client stakeholders in matters of Procurement processes/activities as required

Change Management

·    Support Procurement ‘Tower Lead’ in driving change management for transformational initiatives.

·    First level review of updates to process documentation (SOPs, process maps, desktop procedures etc.) and support approval process with internal and client stakeholders

 Governance

·    Support Procurement ‘Tower Lead’ in review of process performance with relevant stakeholders.

·    Ensure on-time escalation of issues to relevant stakeholders and senior leadership (as required) and mitigation of issues and risks reported by stakeholders

People Management

·    Build relationships with internal and client stakeholders.

·    Resource & performance management for reporting team

·    Actively drive hiring of junior practitioners

·    Client interfacing skills

3) Attributes Required

Qualifications  B. Com / BBA / BMS or similar three-year graduate course

·     M.Com / CA Inter / CA / ICWA / MBA - applicable relaxation on years of experience

Experience: 9-14 years of previous work experience

·      Advanced knowledge /subject matter expertise of Procurement processes and applications

·      End-to-end accounting and finance process knowledge

·      Excellent team management and client stakeholder management skills

·      Effective communication, problem solving and analytical skills

·      Experience in MS Office and other computer applications (preferred)

·      Prior experience in BPO sector (preferred)

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