Job Title: Executive Manager | Sourcing & procurement | Hyderabad | Supply Chain & Network Operations
Executive Manager will be responsible for overall ownership and delivery of activities within the Procurement and Purchasing function/process, (for e.g., Invoice Processing, Vendor Management, Travel & Expense Management, Accounts Payable, Purchasing, PO Processing (Creation and placement), Change Request, Management Reporting, Analysis, Customer Support / Vendor Support - Voice calling, Supplier Sourcing and Research, Supplier Selection and Negotiation) and will be designated as the ‘Tower Lead’ for the Procurement function.
Key responsibilities for the Executive Manager will include:
· Seamless delivery of Procurement activities/sub-processes/processes
· Reporting to senior internal and client stakeholders (per cadence/as required)
· Ensuring adherence to delivery SLAs / KPIs
· Overall leadership of Procurement team (~50 to 70 team members)
2) Principal Accountabilities
Primary Responsibilities
Supporting Actions
Transition and Service Delivery
· Function as ‘Tower Lead’ for entire Procurement process to drive transition from client and oversee steady state activities.
· Own and drive Master Transition Plan (MTP) for processes moving from client and function as a program manager.
· Monitor resourcing requirements and hiring per delivery needs and against MTP.
· Oversee knowledge transition, training, and technology requirements to drive a successful transition.
· Ensure seamless service delivery in alignment with agreed SLAs/KPIs
· Review of prepared reports and presentation to internal and client stakeholders (as per cadence / ad-hoc)
· Ensures timely and accurate responses to audit queries and information requests
Operational Excellence
· Function as a functional expert for the client and deliver value-driven transformation of Procurement processes using advanced tools & technology.
· Promote process excellence around end-to-end Procurement processes.
· Drive process standardization and improvements / transformation projects.
· Align on improvement roadmap, performance targets, and roadblocks, with leadership.
· Apply forward thinking, best practices, and fresh insights to improve delivery SLAs / metrics.
· Provide subject matter expertise to internal and client stakeholders in matters of Procurement processes/activities as required
Change Management
· Function as a change champion and drive change management for transformational initiatives.
· Review updates to process documentation (SOPs, process maps, desktop procedures etc.) and drive approval process with internal and client stakeholders
Governance
· Convene governance meetings with relevant stakeholders as per governance cadence.
· Review process performance with relevant stakeholders.
· Ensure on-time escalation of issues to relevant stakeholders and senior leadership (as required) and mitigation of issues and risks reported by stakeholders
People Management
· Build relationships with internal and client stakeholders.
· Overall resource & performance management for team
· Actively drive hiring of junior practitioners
· Client interfacing skills
3) Attributes Required
Qualifications B. Com / BBA / BMS or similar three-year graduate course
· M.Com / CA Inter / CA / ICWA / MBA - applicable relaxation on years of experience.
· 16+ years of previous work experience
·
Experience Prior experience as ‘Tower Lead / Process Owner’ of Procurement function
· End-to-end accounting and finance process knowledge
· Prior experience in BPO sector
· Subject matter expertise of Procurement processes and applications.
· Excellent team management and client stakeholder management skills
· Effective communication, problem solving and analytical skills
· Experience in MS Office and other computer applications (preferred)
· Experience in setting up Shared Services Centre and/or process transition (preferred)