Job Description: Business Operations Analyst (Intermediate) – Information Technology

Position Title: Business Operations Analyst – IT

Level: 2-4 years experience

Department: Information Technology

Position Summary

The Business Operations Analyst supports the financial, operational, and workforce management activities of the IT organization within the IT FinOps & Operational Excellence organization. This role plays a key part in ensuring accurate financial reporting, efficient vendor and contractor onboarding, effective workforce governance, and operational excellence across IT. The ideal candidate combines strong analytical skills with a passion for process improvement, has a strong collaborative mindset but can work independently, and enjoys finding innovative solutions that will help Lucid achieve its goals.

Key Responsibilities

Financial Reporting & Analysis

• Prepare monthly, quarterly, and annual IT financial reports, including operating expense (OpEx) and capital expense (CapEx) summaries.
• Perform variance analysis on actuals vs. forecast/budget, identify key drivers, and provide actionable insights to IT leadership.
• Track and maintain IT cost allocations, chargebacks, and financial mappings as needed.
• Support project managers with project cost reporting, resource burn‑rate tracking, and CapEx/OpEx classification.
• Maintain the IT workforce management plan aligned to budget, including roster accuracy, contract end dates, and renewals.

Invoice, Vendor, & Payment Support

• Review vendor invoices for accuracy, coding, contract alignment, and proper documentation.
• Partner with Accounts Payable to resolve discrepancies, ensure timely payments, and track invoice status.
• Maintain records of vendor spend, contract expiration dates, and renewals in alignment with IT sourcing and procurement processes.

Procurement & Purchase Requisition (PR) Support

• Create, route, and monitor purchase requisitions, ensuring compliance with internal procurement and finance policies.
• Coordinate with sourcing, finance, and stakeholders to ensure PRs and POs are processed efficiently.
• Support contract onboarding and purchase documentation for new tools, services, and contractors.

Qualifications

Required

• Degree in Business, Finance, Accounting, Information Systems, or related field.
• 3–7 years of experience in business operations, financial analysis, or IT operations support.
• Strong proficiency in Excel (pivot tables, lookups, charts) and comfort with ERP and procurement systems.
• Excellent analytical, problem‑solving, and communication skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

Preferred

• Familiarity with tools such as SAP, Coupa, Tableau, or similar platforms.
• Understanding of IT organizational structures, technology procurement, or resource planning.

Success Profile

A successful candidate will:

• Demonstrate strong ownership and attention to detail.
• Communicate clearly with stakeholders across IT, finance, sourcing, and HR.
• Balance accuracy with efficiency.
• Drive process improvements to strengthen IT operational maturity.