Job Title:  Lead Senior Associate | Microsoft 365 | Hyderabad | Engineering as a Service/ Operate

Sr. M365 Engineer

Responsibilities:

·      Operate as a subject matter expert (SME) for Microsoft 365 technologies

·      Evaluate, design, and deploy foundational frameworks and governance models for Microsoft 365 services

·      Architect and deliver end-to-end Microsoft 365 solutions, with strong emphasis on Entra ID (Azure AD), on-premises Active Directory, and Okta federation

·      Drive the adoption and integration of new technologies and advanced features across the Microsoft 365 suite (e.g., Copilot for M365, Exchange Online, SharePoint Online, Teams)

·      Demonstrate expert-level proficiency with Exchange Online, ensuring reliable and secure operations

·      Design, configure, and maintain effective Teams and SharePoint internal and external collaboration strategies

·      Configure and manage cross-tenant access and collaboration settings

·      Possess a deep understanding of built-in Microsoft 365 security and governance capabilities, including Microsoft Purview with a focus on data security

·      Collaborate closely with the cybersecurity team to design, review, and validate security and governance controls for Microsoft 365 and related solutions

·      Serve as a subject matter expert for Entra ID and on-premises Active Directory, providing mentorship to junior team members and guidance to operational teams

·      Work with infrastructure, network, and application teams to seamlessly integrate Microsoft 365 solutions across the enterprise ecosystem

·      Participate in technical design reviews to ensure solutions meet best practices, performance expectations, and enterprise standards

·      Identify opportunities to improve service performance, resilience, and operational efficiency; implement enhancements proactively

·      Stay current on the latest Microsoft 365 capabilities, roadmap developments, feature releases, and industry trends, advising on organizational benefits

·      Maintain comprehensive technical documentation, including system configurations, standard operating procedures, and change management artifacts

·      Provide tier 3 and advanced escalation support for Microsoft 365–related issues

·      Troubleshoot and resolve complex identity, authentication, and configuration issues across both on-premises and cloud environments

Preferred Qualifications:

·      Bachelor’s or master’s degree in Computer Science, Information Technology, or a related field

·      Relevant Microsoft certifications (e.g., MS-102, MS-500, MD-102)

·      8+ years of experience in a senior-level role focusing on Microsoft 365 services

·      Deep knowledge of Entra ID authentication, authorization, and identity lifecycle management

·      Proven track record leading successful deployments, migrations, and modernization initiatives within Microsoft 365 and hybrid identity environments

·      Demonstrated PowerShell proficiency, including automation development and complex bulk operations across Microsoft 365 services

·      Strong knowledge of key Microsoft 365 workloads (SharePoint Online, Exchange Online, Teams, OneDrive)

·      Team player with a proactive, solution-oriented mindset, able to work independently and collaboratively in a fast-paced environment

·      Ability to manage multiple projects, competing priorities, and deadlines effectively