Job Title:  Manager | Sourcing & procurement | Hyderabad | Supply Chain & Network Operations

Manager will be responsible for overall ownership and delivery of activities within Procurement and Purchasing function/process, (for e.g., Invoice Processing, Vendor Management, Travel & Expense Management, Accounts Payable, Purchasing, PO Processing (Creation and placement), Change Request, Management Reporting, Analysis, Customer Support / Vendor Support - Voice calling, Supplier Sourcing and Research, Supplier Selection and Negotiation) and will be designated as the ‘Tower Lead’ for the function.

Key responsibilities for the Manager will include:

·      Seamless delivery of Procurement activities/sub-processes/processes

·      Reporting to senior internal and client stakeholders (per cadence/as required)

·      Ensuring adherence to delivery SLAs / KPIs

·      Overall leadership of Procurement team (~50 to 70 team members)

2) Principal Accountabilities

Primary Responsibilities

Supporting Actions

Transition and Service Delivery

·    Function as ‘Tower Lead’ for entire Procurement process to drive transition from client and oversee steady state activities.

·    Own and drive Master Transition Plan (MTP) for processes moving from client and function as a program manager.

·    Monitor resourcing requirements and hiring per delivery needs and against MTP.

·    Oversee knowledge transition, training, and technology requirements to drive a successful transition.

·    Ensure seamless service delivery in alignment with agreed SLAs/KPIs

·    Review of prepared reports and presentation to internal and client stakeholders (as per cadence / ad-hoc)

·    Ensures timely and accurate responses to audit queries and information requests

Operational Excellence

·    Function as a functional expert for the client and deliver value-driven transformation of Procurement processes using advanced tools & technology.

·    Promote process excellence around end-to-end Procurement processes.

·    Drive process standardization and improvements / transformation projects.

·    Align on improvement roadmap, performance targets, and roadblocks, with leadership.

·    Apply forward thinking, best practices, and fresh insights to improve delivery SLAs / metrics.

·    Provide subject matter expertise to internal and client stakeholders in matters of Procurement processes/activities as required

Change Management

·    Function as a change champion and drive change management for transformational initiatives.

·    Review updates to process documentation (SOPs, process maps, desktop procedures etc.) and drive approval process with internal and client stakeholders

 Governance

·    Convene governance meetings with relevant stakeholders as per governance cadence.

·    Review process performance with relevant stakeholders.

·    Ensure on-time escalation of issues to relevant stakeholders and senior leadership (as required) and mitigation of issues and risks reported by stakeholders

People Management

·    Build relationships with internal and client stakeholders.

·    Overall resource & performance management for team

·    Actively drive hiring of junior practitioners

·    Client interfacing skills

3) Attributes Required

Qualifications:  B. Com / BBA / BMS or similar three-year graduate course

·     M.Com / CA Inter / CA / ICWA / MBA - applicable relaxation on years of experience

·    

Experience  14+ years of previous work experience

·      Prior experience as ‘Tower Lead / Process Owner’ of Procurement function

·      End-to-end accounting and finance process knowledge

·      Prior experience in BPO sector

·      Subject matter expertise of Procurement processes and applications.

·      Excellent team management and client stakeholder management skills

·      Effective communication, problem solving and analytical skills

·      Experience in MS Office and other computer applications

·      Experience in setting up Shared Services Centre and/or process transition (preferred)