Job Title:  Senior Associate | Engineering Foundry & Managed Services | Hyderabad | Engineering as a Service/ Op

Your potential, unleashed. 

India’s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realize your potential amongst cutting edge leaders, and organizations shaping the future of the region, and indeed, the world beyond.  

At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose, and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters.  

Your work profile  

Role Description: IT Business Operations Analyst 

• Lead execution of high-priority, cross-functional special projects across GCC operations, Results Management Office (RMO), vendor governance, innovation programs, and professional services. 
• Operate as a key partner to senior leadership, driving initiatives that require independent thinking, structured execution, and strategic alignment. 
• Manage leadership operating cadence, including agenda creation, pre-reads, decision tracking, action logging, and follow-ups. 
• Develop executive-ready dashboards, scorecards, and insights that translate complex data into clear, actionable business recommendations. 
• Drive vendor innovation initiatives, ensuring structured progression from ideation to pilot, scale, or exit decisions. 
• Support data governance and reporting by building repeatable processes, validation controls, and single-source-of-truth reporting frameworks. 
• Identify inefficient or manual processes and design automation or AI-enabled solutions to improve operational scalability and efficiency. 
• Proactively assess risks, dependencies, and opportunities, providing well-structured options and recommendations for decision-making. 
• Take ownership of ambiguous problem spaces, leading efforts from problem definition through execution and delivery. 
• Collaborate with global stakeholders across functions, ensuring alignment and effective communication in a dynamic environment. 

As a prospective candidate, you should possess: 

• Strong experience in business operations, strategy, consulting, program management, or analytics roles. 
• Ability to operate independently in fast-paced, ambiguous environments with minimal supervision. 
• Experience supporting senior leadership and executive-level governance frameworks. 
• Advanced analytical skills with proficiency in Excel, PowerPoint, and problem structuring. 
• Strong ability to connect data insights with business context and strategic outcomes. 
• Experience in building dashboards, reports, and executive narratives. 
• Ability to identify inefficiencies and design scalable, automated solutions. 
• Strong communication and stakeholder management skills across global teams. 
• Comfort working across geographies and time zones in a global delivery environment. 
• Hands-on mindset with adaptability to evolving priorities and problem areas. 

Desired qualifications 

• Bachelor’s degree in Business, Engineering, Information Systems, Economics, or a related field. 
• 6+ years of experience in business operations, consulting, analytics, or program management roles. 
• Experience working in or supporting a Global Capability Center (GCC) or global delivery organization. 
• Exposure to IT services, vendor management, procurement, finance, or enterprise transformation initiatives. 
• Hands-on experience with dashboards, data visualization tools (Power BI, Tableau), or analytics platforms. 
• Experience with workflow automation, AI tools, low-code/no-code platforms, or scripting. 
• Prior consulting or internal transformation program experience is preferred. 
• Certifications such as PMP, Agile, Lean Six Sigma, or similar are an added advantage. 
• Certifications in data analytics, visualization, or digital transformation tools are a plus. 

Location and way of working. 

Base location: Hyderabad 

Your role as an Sr Associate 

We expect our professionals to drive strategic initiatives by combining analytical thinking, operational rigor, and innovation to deliver measurable business impact. 

• Deliver strategic impact – Execute high-priority initiatives aligned with enterprise goals and leadership vision. 
• Operate with agility – Navigate ambiguity and adapt quickly to evolving business needs. 
• Enable data-driven decisions – Translate complex data into meaningful insights and executive-level narratives. 
• Drive innovation and automation – Leverage AI, automation, and digital tools to enhance efficiency and scalability. 
• Collaborate globally – Work effectively with cross-functional and global teams to ensure alignment and execution. 
• Demonstrate ownership – Take end-to-end responsibility for identifying problems and delivering solutions. 
• Enhance governance and processes – Build structured operating mechanisms for consistency, scalability, and control. 
• Continuously improve – Identify opportunities to optimize processes and enhance organizational effectiveness.