Job Title:  Senior Associate | Others | Hyderabad | Engineering as a Service/ Operate

SAP_SF_PMGM_Job Description

Key Responsibilities

  • Configure and maintain the SuccessFactors Performance Management and Goal Management modules, including form templates, rating scales, route maps, and workflows.
  • Design and implement goal plan templates, including cascading goals, goal libraries, and alignment with organizational objectives (OKRs/KPIs).
  • Lead requirements-gathering workshops with HR and business stakeholders to translate performance management strategy into system design.
  • Configure calibration sessions, competency libraries, and 360-degree/multi-rater feedback processes.
  • Manage form template versioning, route map logic, and role-based permissions (RBP) for performance forms.
  • Support integration between PMGM and other SuccessFactors modules (Employee Central, Compensation, Succession & Development).
  • Conduct unit testing, UAT support, and troubleshoot configuration or workflow issues during implementation and post-go-live phases.
  • Develop functional specifications, configuration workbooks, and end-user training materials.
  • Provide production support, including break-fix, enhancements, and annual performance cycle configuration updates (e.g., new review periods, template changes).
  • Stay current with SAP SuccessFactors release updates (semi-annual releases) and assess impact on existing configurations.
  • Collaborate with cross-functional teams (Compensation, Succession, Learning) to ensure a cohesive talent management ecosystem.

Required Qualifications

  • Bachelor’s degree in human resources, Information Systems, Business Administration, or related field.
  • 3–5+ years of hands-on experience configuring SAP SuccessFactors Performance & Goal Management module.
  • SAP SuccessFactors PMGM certification strongly preferred.
  • Solid understanding of performance management business processes: goal setting, cascading, competency assessments, calibration, and review cycles.
  • Experience with route map design, form template configuration, and RBP (Role-Based Permissions).
  • Familiarity with SuccessFactors Employee Central and integration points with other talent modules.
  • Strong analytical and problem-solving skills with attention to configuration detail.
  • Excellent communication skills, with experience facilitating workshops with HR/business stakeholders.

Preferred Qualifications

  • Experience with multiple full-cycle SuccessFactors implementations.
  • Knowledge of Metadata Framework (MDF), Intelligent Services, or SAP BTP extensions.
  • Exposure to Compensation, Succession Planning, or Continuous Performance Management (CPM) modules.
  • Consulting background (Big 4, SAP partner, or systems integrator) is a plus.

Key Competencies

  • Client-facing consulting skills and stakeholder management
  • Configuration precision and testing discipline
  • Ability to manage multiple concurrent client engagements
  • Strong documentation and knowledge-transfer capability

 

Specialized Skills:

·      Technical Skills:

  • Experience with SAP SuccessFactors PMGM configuration and administration.
  • Familiarity with HRIS or HCM systems and integrations (especially SAP SuccessFactors suite).
  • Analytical & Reporting:
  • Proficiency in creating reports and dashboards within SAP SuccessFactors or related BI tools.
  • Project Management:
  • Ability to manage learning projects, deliverables, and deadlines.
  • Communication:
  • Strong written and verbal skills for user support, documentation, and stakeholder collaboration.
  • Problem Solving:
  • Aptitude for troubleshooting system issues and identifying root causes.

Implementation Experience:

  • Successfully completed at least two full life-cycle implementations of SAP SuccessFactors PMGM, covering all phases from planning and configuration through go-live and post-deployment support.

 Certification:

  • SAP SuccessFactors PMGM certification is required.