Job Title:  T&T- HC- HRT- SF Phenom- Manager- Bangalore/Delhi

Manager | Human Capital- HR Transformation | Successfactors- Phenom

The team

Today’s business challenges present a new wave of HR, talent and organization priorities. Deloitte’s Human Capital services leverage research, analytics, and industry insights to help design and execute critical programs from business-driven HR to innovative talent, leadership, and change programs. Learn more about Human Capital Practice 

Your work profile

As a Manager, within the Human Resource Transformation, the Individual will be responsible to implement the SF system in a global setup and will help configure, implement, and provide production/warranty support.

Enterprise Solution Architecture

• Define end-to-end solution architecture for Phenom across global recruitment operations.
• Design scalable and reusable frameworks for:
• Career Sites & CMS
• Candidate CRM
• AI Chatbots & Conversational Flows
• Campaign & Event Management
• Talent Communities
• Internal Mobility
• Develop global template models for multi-country rollouts.
• Own architectural governance, technical design documentation, and solution standards.

Technical Design & Integrations

• Architect integrations between Phenom and:
• ATS platforms ( SAP SuccessFactors)
• HRIS systems
• Identity management (SSO, SAML)
• Marketing automation tools
• Job boards and third-party vendors
• Lead API-based integrations and middleware design.
• Define data flow, data governance, and replication strategies.
• Ensure platform scalability, performance optimization, and high availability.
• Oversee UAT, deployment strategy, and release governance.

 AI & Automation Strategy

• Design AI-driven personalization strategies across candidate journeys.
• Architect chatbot conversational frameworks for candidate engagement and pre-screening.
• Leverage Phenom AI for:
• Job recommendations
• Talent rediscovery
• Automated nurture campaigns
• Predictive analytics

Recruitment Transformation Leadership

• Partner with Talent Acquisition and HR leadership to transform recruitment processes using digital-first strategies.
• Define future-state recruitment operating model leveraging Phenom capabilities.
• Establish recruitment marketing automation frameworks.
• Drive adoption strategy and user enablement programs.

Analytics & Governance

• Design enterprise-level dashboards and analytics frameworks.
• Define KPI measurement standards (conversion, source effectiveness, pipeline velocity, candidate engagement).
• Ensure GDPR and regional data privacy compliance.
• Establish access controls, audit mechanisms, and governance structures.

Key skills required: 

• 8-12+ years of experience in HR Technology / Talent Acquisition Systems.
• 3+ large-scale implementations of Phenom or similar Talent Experience platforms.
• Strong understanding of end-to-end Talent Acquisition lifecycle.
• Experience architecting global, multi-country deployments.
• Strong API, integration, and data architecture knowledge.
• Proven stakeholder management and executive communication skills.
• Experience in Integrating Phenom with SuccessFactors, Workday ecosystem.
• Exposure to employer branding and digital marketing strategies.
• Experience in Recruitment CRM and transformation programs.
• Background in cloud architecture and enterprise SaaS solutions design.