Job Title:  Senior Consultant | Product Owner | Kolkata | Engineering

Location: Guwahati

Key Responsibilities

Business & Requirement Analysis

·      Engage with business, product, operations, and technology teams to understand insurance use cases, workflows, and pain points.

·      Elicit, analyze, and document business, functional, and non-functional requirements.

·      Create and maintain BRDs, FRDs, user stories, acceptance criteria, process flows, and data mappings.

·      Ensure end-to-end requirement traceability across solutioning, development, and testing phases.

·      Work closely with architects and developers to ensure business requirements align with technical feasibility.

·      Participate in solution walkthroughs, design reviews, and dependency discussions.

API & Integration Ownership (Key Requirement)

·      Possess clear understanding of REST APIs and integration-led architectures.

·      Be able to read, interpret, and review API specifications (request/response structures, headers, payloads, error codes).

·      Define and validate:

·      API contracts and data elements

·      Mandatory vs optional fields

·      Business rule validations

·      Error and exception handling logic

·      Support integrations with:

·      Insurers / reinsurers

·      KYC providers

·      Payment gateways

·      Third-party insurtech platforms

·      Work with tech teams to ensure correct mapping of business rules at API level, avoiding downstream issues during UAT and go-live.

Stakeholder & Vendor Management

·      Act as the primary interface between business users, internal tech teams, and external partners.

·      Coordinate with insurer / vendor teams for API clarifications, dependency resolution, and sign-offs.

·      Drive requirement walkthroughs, impact assessments, and solution alignment sessions.

Testing, UAT & Go-Live Support

·      Create and review test scenarios, UAT cases, and negative scenarios, especially around API failures and edge cases.

·      Support defect triaging by identifying whether issues are data, rule, API, or integration related.

·      Assist in pre-go-live readiness, release documentation, and post-production stabilization.

Governance & Documentation

·      Ensure compliance with internal governance, audit, and regulatory requirements.

·      Maintain documentation for:

·      Change requests & impact analysis

·      API change logs

·      Release notes and solution summaries

·      Support leadership reviews with concise decks and decision-oriented documentation.