SAP CPI / Integration Suite Solution Design

• Lead end-to-end design and implementation of integrations using SAP CPI/SAP Integration Suite.
• Analyze business and technical requirements and convert them into scalable integration solutions.
• Define integration architecture, security standards, reusable components, and best practices.
• Design hybrid and cloud integration landscapes involving SAP and non-SAP applications.
• Participate in solution architecture reviews and technical governance discussions.

Payment Gateway & Banking Integration

• Lead integrations between SAP IS-U and various payment platforms.
• Design and support interfaces for:
• UPI Payments
• Net Banking
• Credit/Debit Card Payments
• BBPS (Bharat Bill Payment System)
• Wallet Platforms
• Payment Aggregators
• Banking Systems
• Support real-time payment confirmation and reconciliation processes.
• Ensure secure and reliable payment transaction processing.
• Implement automated payment posting and settlement interfaces.

SAP IS-U Billing Integration

• Design and develop integrations related to utility billing and customer services.
• Support interfaces between SAP IS-U and:
• Consumer Portals
• Mobile Applications
• CRM Systems
• Customer Self-Service Platforms
• Revenue Assurance Systems
• Enable:
• Bill Generation Interfaces
• Bill Presentment Services
• E-Bill Delivery
• Payment Posting
• Collection Agency Interfaces
• Billing Reconciliation Processes
• Ensure data integrity and high-volume billing transaction processing.

Third-Party System Integration

Lead integration initiatives involving:

Utility Systems

• AMI Platforms
• Meter Data Management Systems (MDMS)
• Head End Systems (HES)
• GIS Platforms
• Energy Audit Systems
• Outage Management Systems

Enterprise Systems

• CRM Applications
• Document Management Systems
• ERP Applications
• Government Portals
• Customer Engagement Platforms
• Notification Systems

External Ecosystems

• Regulatory Portals
• Payment Service Providers
• SMS & Email Gateways
• Digital Service Platforms

API Management & Microservices Integration

• Design and develop APIs using SAP API Management.
• Develop reusable APIs for enterprise-wide consumption.
• Implement:
• REST Services
• SOAP Services
• OData Services
• Event-Driven Integrations
• Configure:
• API Security
• Rate Limiting
• OAuth Authentication
• API Monitoring
• API Lifecycle Management
• Collaborate with mobile and portal teams for API consumption.

Technical Development

• Develop complex iFlows and integration scenarios.
• Configure:
• Message Mapping
• Value Mapping
• Content-Based Routing
• Exception Handling
• Data Transformation
• Process Orchestration
• Develop custom integrations using:
• Groovy Scripts
• XML
• JSON
• XSLT
• Java-based APIs (where applicable)
• Optimize performance and scalability of interfaces.

Integration Monitoring & Support

• Lead integration monitoring activities.
• Analyze and resolve complex interface issues.
• Perform root cause analysis for integration failures.
• Ensure SLA adherence for critical interfaces.
• Support incident, problem, and change management processes.
• Drive continuous improvement of integration operations.

Testing & Quality Assurance

• Define integration testing strategy.
• Prepare:
• Interface Design Documents
• Technical Specifications
• Unit Test Cases
• SIT Test Scripts
• UAT Scenarios
• Support:
• Unit Testing
• SIT
• UAT
• Performance Testing
• Security Testing
• Ensure production readiness of all interfaces.

SAP BTP & Cloud Integration

• Utilize SAP BTP Integration Suite capabilities effectively.
• Support:
• Cloud-to-Cloud Integrations
• Cloud-to-On-Premise Integrations
• Hybrid Integration Scenarios
• Leverage SAP Event Mesh and event-driven architectures where applicable.
• Participate in cloud modernization initiatives.

Stakeholder & Team Management

• Conduct workshops with business and technical stakeholders.
• Provide technical guidance to junior consultants and developers.
• Coordinate with SAP functional teams, vendors, system integrators, and business users.
• Support project planning, estimation, and solution reviews.
• Participate in architecture and governance forums.

Documentation & Knowledge Management

• Prepare and maintain:
• Technical Design Documents
• Interface Specifications
• Integration Architecture Documents
• Deployment Guides
• Support Manuals
• API Documentation
• Contribute to organizational integration standards and reusable assets.

Educational Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Engineering, or related discipline.
• Master's Degree (Preferred).
• SAP CPI / SAP Integration Suite Certification preferred.
• SAP BTP Certification will be an added advantage.

Experience Requirements

• 6–10 years of SAP integration experience.
• Minimum 4+ years of hands-on SAP CPI / SAP Integration Suite experience.
• Experience in at least 2 end-to-end SAP implementation or transformation projects.
• Proven experience leading complex integration initiatives.
• Exposure to SAP IS-U and Utility domain projects preferred.
• Experience in cloud integration and API-led architecture environments.

Mandatory Technical Skills

SAP Integration Technologies

• SAP CPI (Cloud Platform Integration)
• SAP Integration Suite
• SAP API Management
• SAP BTP
• SAP Event Mesh
• SAP Open Connectors

Communication Protocols

• REST
• SOAP
• OData
• IDoc
• RFC
• HTTPS
• SFTP
• JMS
• Webhooks

Development & Configuration

• Groovy Scripting
• XML
• JSON
• XSLT
• Message Mapping
• Exception Handling
• API Design
• Security Configuration

SAP Ecosystem Knowledge

• SAP IS-U
• SAP FI-CA
• SAP S/4HANA
• SAP ECC
• SAP CRM
• SAP Fiori
• SAP BTP Services

Preferred Skills

• Payment Gateway Integrations
• Banking Integrations
• BBPS Integration
• Consumer Portal Integration
• Smart Metering Integration
• AMI/MDMS Integration
• SAP PO/PI Migration to CPI
• Event-Driven Architectures
• Microservices-based Integration
• DevOps and CI/CD for Integration Landscapes

Preferred Domain Experience

• Power Distribution Utilities (DISCOMs)
• Energy & Utilities Sector
• Digital Payments Ecosystem
• Smart Metering Projects
• Revenue Collection Platforms
• Customer Engagement Platforms
• Large-Scale Digital Transformation Programs

Soft Skills & Competencies

• Strong stakeholder management and communication skills.
• Excellent analytical and troubleshooting capabilities.
• Strong architecture and design thinking.
• Ability to mentor junior team members.
• Strong documentation and presentation skills.
• Customer-focused and solution-oriented approach.
• Ability to manage multiple projects simultaneously