Job Title:  Assistant Manager | Infra. & Network Services | Mumbai | Information Technology

The team

The Enabling Areas – Information Technology team is responsible for building & maintaining different applications for Deloitte that focuses on providing employee experience.

Your work profile

Responsibilities:

• Ensure Operational Monitoring/Reporting/Functioning of: -
  • Wireless, Routing & Switching infrastructure across Deloitte India Member Firm offices & datacenter.
  • MPLS/WAN/LAN connectivity across Deloitte India Member Firm offices & datacenter
• Maintain enterprise network infrastructure & its operational performance, through appropriate technical network troubleshooting as needed.
• Liaise /Collaborate with Vendors/TAC/Support teams, for multi-platform & multi-vendor issues to identify problem, scope/responsibility, RCA/resolution & meet Incident/Problem management requirements.
• Supervise network infrastructure changes/patch deployment, version upgrades & fixes, to meet Vulnerability & Change management requirements. 
• Collaborate with Deloitte Global/Peer/Business teams & provide support/assistance for network incidents/requests.
• Maintain network inventory, network documentation & MIS reports to meet Network operations processes/procedures. 

Key skills required

• Experience in Network Infrastructure Operations.
• Experience in managing/supervising network support team.
• In-depth conceptual knowledge of Network Routing, Switching, Wireless & Security.
• Experience & hands-on with Cisco Routing/Switching/Wireless hardware platforms. Configuration/Troubleshooting Hands-on with ISR/ASR Routers, Nexus/Catalyst Switches & 98xx Series wireless controllers will be preferred.
• Conceptual knowledge for Enterprise Firewall (Site/VPN tunneling) & QoS Traffic Shaping in network environment.
• In-depth Knowledge of Network monitoring/reporting/troubleshooting tools. Hands-on Experience with Solarwinds Platform Monitoring, Troubleshooting & Advanced Reporting will be preferred.
• Ability to work independently in a team environment & as a team leader.
• Well versed with Network MIS & technical reports.
• Excellent troubleshooting skills. 
• Strong communication and collaboration skills. 

Desired qualifications

Bachelor’s Degree or Equivalent. Additional Cisco certifications will be preferred.

6+ Years of overall experience in enterprise/corporate network, with minimum 2 years in Large/Complex network environment.