Job Title: Associate Director | AMS Support & Delivery | Mumbai | Engineering
Proven experience in troubleshooting and resolving complex technical issues.
• Ability to analyze and identify the root cause for technical issues.
• Problem-solving skills in order to resolve issues promptly. • Proficiency in working with systems like SQL, or other technologies at BPCL (SAP Commerce Cloud, Salesforce etc.) is a must.
Experience with Azure Cloud Platform is preferred.
• Advanced analytics skills with the ability to perform data analysis, identify relations/ correlations etc.
For Lead Role, minimum 8 Years of experience of leading a support team with 30 + resources.